Pjc Jean Coutu - Boucherville

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Pjc Jean Coutu - Boucherville

Pjc Jean Coutu - Boucherville, Quebec

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Comments: 26 - do click here to view or make a comment
Votes: 84 - Score: 3.2

Exploring the Offerings of Pharmacy PJC Jean Coutu in Boucherville, Quebec

Pharmacy PJC Jean Coutu, located at 600 Boulevard du Fort-Saint-Louis in Boucherville, Quebec, aims to provide a variety of service options tailored to meet community health needs. However, customer feedback reveals mixed experiences that highlight both strengths and areas for improvement.

Planning Your Quick Visit

When visiting, it's wise to plan ahead. Many customers recommend calling the pharmacy to have prescriptions prepared in advance. Some reviews mention extended wait times, with one customer stating, "I have been waiting for an hour for my prescriptions." It’s essential to allow for additional time during peak hours or when requiring special medications.

Accessibility Features

For those who require accessibility features, Pharmacy PJC Jean Coutu provides a wheelchair-accessible entrance and a wheelchair-accessible car park. These accommodations ensure that all customers can access services without barriers.

Convenience Through Technology

The pharmacy also embraces modern technology by offering NFC mobile payments, which facilitate quick transactions via mobile devices. Customers can use debit cards and credit cards for their purchases, making it convenient to pay for prescriptions and health-related products.

Service Options: In-Store Pick-Up and Delivery

Pharmacy PJC Jean Coutu offers several service options such as in-store pick-up and delivery services. The drive-through service allows customers to collect prescriptions with ease, adding to the convenience of the shopping experience, particularly during busy hours.

Photography Services and More

In addition to pharmaceutical services, customers can get passport photos taken on-site. Reviews note the staff’s patience and professionalism in providing these services, enhancing the overall customer experience.

Customer Feedback and Areas for Improvement

While there are positive remarks regarding the professionalism of certain staff members and their ability to handle prescriptions effectively, some common criticisms point to the need for improvements in customer service. A comment states, "The worst pharmacy of all time," while another mentions, "You have to be very patient on the pharmacy side." Many customers express frustration over long wait times and inconsistent service quality. One reviewer highlighted, "They inform you to renew 24-48h in advance," yet still experienced delays. Addressing these concerns could significantly enhance customer satisfaction.

Conclusion

Overall, Pharmacy PJC Jean Coutu in Boucherville provides essential health services along with various amenities that cater to the needs of the community. While there are commendable aspects, including accessibility and innovative payment options, customer feedback suggests that service consistency and efficiency remain areas for improvement. For those in Boucherville, this pharmacy offers a comprehensive suite of services, but planning and patience may be key to achieving an optimal visit.

Our address is

The phone of said Pharmacy is +1450-645-2330

And if you want to send a WhatsApp, you can do so at +1450-645-2330

map of PJC Jean Coutu Pharmacy, Cosmetics store, Drug store, Health and beauty shop, Health consultant, Skin care products vending machine in Boucherville

Our business hours are:

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The website is

In case you want to adjust any detail that you think is incorrect about this page, we kindly request deliver a message and we will correct it as soon as possible. Thank you in advance thank you very much.

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customers, improvement, feedback, prescriptions, services, boucherville, options, pharmacy, planning, customer, accessibility, community, quebec
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Comments:

Showing from 1 to 20 of 26 comment(s) received.

Ethan Cooper (2025-07-22, 2:10 p.m.):
My visit to the pharmacy last Tuesday, October 1st, in the afternoon was quite disappointing. I had to wait for a whole hour to get my medicines, which is just unreasonable. Despite the fact that there were more than 6 people working, the service was still slow, and it seems like every time I go there, there are new employees both on the floor and behind the counter. This situation has significantly deteriorated since the summer, and it's rather disheartening.
Bryan Rodriguez (2025-07-21, 11:59 a.m.):
In these times, we must turn away all individuals who fail to comply with the directive to wash their hands. An incident occurred today where such a person was allowed entry. This lack of responsibility is concerning.
Jeremy Perry (2025-07-19, 11:02 a.m.):
We've been patrons for quite a while now and have continuously received top-notch service across all areas.
Nicole Kim (2025-07-19, 6:34 a.m.):
Customer service is completely non-existent.
Harper Torres (2025-07-16, 2:02 p.m.):
I always get top-notch service from the folks at the pharmacy counter. The pharmacists are attentive and really take the time to look after us properly. Everything is done with outstanding professionalism. They have a very personal and friendly touch. I am really taken aback by the negative comments. Pop in and see for yourself, the team is absolutely fantastic!
Laura Moore (2025-07-15, 2:01 p.m.):
The staff at this pharmacy is truly top-notch! They are always so polite and professional, making every visit a pleasant one.
Amelia Watson (2025-07-14, 4:13 a.m.):
Today, I brought my baby girl, just a few months old, to the pharmacy to have her passport photo taken. The team there was incredibly friendly and understanding, which really added to the whole experience. In the end, they were able to capture a great shot of her. Great job!
Sandra Flores (2025-07-12, 5:22 p.m.):
The Laboratory service is in disarray and lacks professionalism. There is a lot of confusion and processing times are unusually long. I am seriously thinking about moving my file to another place. Very disappointing experience!
Scott Ortiz (2025-07-10, 10:32 a.m.):
I've been here for an hour now, mate, just waiting on my prescriptions. Arrived at the counter around 7:15 and it's already 8:15. Absolutely unacceptable! What's the deal with this pharmacy always taking so long?
Danielle Kim (2025-07-04, 4:23 a.m.):
I rang up about 4:30 in the arvo to suss out them COVID rapid tests, yeah? I was keen to find out if ya had saliva tests on hand. The bloke on the other end gave me a bit of a cheek, reckonin' I should've known they do both saliva and nasal swab testing. So off I toddle to the pharmacy, fork out over $32 for the test, only to find out it's just the ol' nasal swab job. Fair dinkum, I'm as mad as a cut snake! Next time, I'll be heading elsewhere, no worries mate!
Doris Rivera (2025-07-02, 12:27 a.m.):
Poor quality customer service.
They do not respect the promised pickup times for prescriptions, making us wait even when we are the only customers present, despite being told our order would be ready. Despite having multiple employees, there seems to be little effort made to provide satisfactory customer service. They are also not very helpful with prescriptions that need to be filled urgently. One of the pharmacists is rude and treats customers with disrespect. It would benefit the staff to undergo a basic customer service training course. The only positive note is the older lady at the checkout, who at least seems somewhat empathetic. It is evident that they lack the ability to assess and improve the customer experience they provide.
Elizabeth Coleman (2025-07-01, 7:00 p.m.):
I must say, I had a rather unpleasant experience at the pharmacy. It seems that the employees struggle to grasp even the simplest of instructions. Their lack of competence and rudeness towards customers truly left me quite disappointed.
Evelyn Hamilton (2025-06-30, 1:52 p.m.):
Top-notch service from the pharmacist and owner, Geneviève Labonte. She kindly took the time to explain and address numerous inquiries I had about a new medication. That was truly thoughtful of her.
Ella Kim (2025-06-30, 8:36 a.m.):
A jolly 5-star rating for the proprietor of the prescription counter, Ms. Labonte! Cheerful and exceedingly amiable, she handled my needs with utmost professionalism. Bravo!💐
Jessica Graham (2025-06-23, 10:51 a.m.):
The potential for ordering prescriptions via phone, online, or mobile is quite convenient. The level of service provided by pharmacists is akin to that of beauty consultants.
Abigail Torres (2025-06-22, 10:12 p.m.):
This establishment is an absolute gem, featuring a wide array of products to cater to diverse needs and budgets. The value for money is exceptional! 😊
Frank Gray (2025-06-22, 5:41 p.m.):
It shuts down quite early when compared to other Jean Coutu pharmacies.
Wayne Roberts (2025-06-20, 6:47 p.m.):
Outstanding service, extremely professional, and incredibly courteous staff. Impressive work!
Megan Phillips (2025-06-20, 2:37 a.m.):
I must say, this Jean Coutu is absolutely splendid! The entire team is so friendly and the pharmacists are incredibly empathetic. They go above and beyond, even when it means working a little extra. Such a wonderful experience!
Stephen Ford (2025-06-19, 1:38 p.m.):
I rang up Jean-Coutu Fort St-Louis today to schedule a strep test for my lad. Gabriel, the nurse who got back to me, delivered top-notch service! Really pleasant and on the ball, he went above and beyond to get my son seen that same day. My other half also needed a test and was told a callback would come the next day, but Gabriel still found the time to ring him back that evening to get him an appointment pronto. Big kudos to this caring, committed nurse who truly listens to his patients!! :-))

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