Amherstburg Ferry Company - Amherstburg

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Amherstburg Ferry Company - Amherstburg

Amherstburg Ferry Company - Amherstburg, ON

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Votes: 120 - Score: 4.2

Exploring the Amherstburg Ferry Company

The Amherstburg Ferry Company provides a crucial link between the mainland and Bois Blanc Island, ensuring accessibility for all visitors. The ferry operates around the clock, running every 20 minutes, 365 days a year, making it a reliable choice for both residents and visitors.

Accessibility Features

For those requiring additional support, the ferry service offers a wheelchair-accessible car park and a wheelchair-accessible entrance. These features ensure that individuals with mobility challenges can enjoy the scenic five-minute ride to Bois Blanc Island without difficulty.

What Visitors Are Saying

Many reviews highlight the friendly nature of the staff. Visitors noted that "the staff are all friendly and always smiling," particularly mentioning employees like Diane and Steve. This positive interaction contributes significantly to the overall experience on the ferry. However, it's important to acknowledge mixed experiences reported by some guests. While many found the service smooth and efficient, others encountered issues, particularly regarding access to Bois Blanc Island. Comments such as “I was refused on the island because of the way I look” indicate that there are inconsistencies in how guests are treated when attempting to board the ferry.

A Smooth Ride

Affirmations about the ferry’s reliability abound, with numerous guests commenting on its punctuality. "Service is on time like clockwork," one visitor exclaimed, emphasizing the ease of getting on and off the ferry. With a cost of only $10 for visitors, it's an affordable means to access the island, which boasts beautiful landscapes and historic remnants from its days as an amusement park.

Concerns and Improvements

Despite the cheerful atmosphere, some reviews express frustration regarding the limitations placed on accessing Bois Blanc Island. Statements such as "the island is closed to outside visitors" and "it needs to be replaced" reflect ongoing concerns about service management and communication. While many patrons enjoyed their trips to the island, others felt unwelcome or ill-treated by staff, describing experiences of humiliation and rudeness. Such feedback suggests a need for improvement in customer service practices to ensure that all guests feel valued.

In Summary

The Amherstburg Ferry Company remains a vital service connecting visitors to Bois Blanc Island. Its wheelchair-accessible facilities and frequent service make it suitable for many. However, addressing customer service issues and ensuring clear communication regarding access policies would enhance the overall visitor experience.

You can reach us at

The phone of the respective Ferry service is +1519-791-5747

And if you want to send a WhatsApp, you can do so at +1519-791-5747

map of Amherstburg Ferry Company Ferry service in Amherstburg

If you require to alter any information that you feel is incorrect regarding this page, please forward a message so we can we will fix it at the earliest convenience. With anticipation thanks for your cooperation.

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Comments:

Showing from 1 to 13 of 13 comment(s) received.

Frank Mitchell (2025-04-26, 2:15 p.m.):
A super swift and tremendously helpful service!
Sean Adams (2025-04-26, 6:05 a.m.):
Forever striving to ensure your seamless journey across
Margaret Hamilton (2025-04-25, 12:58 p.m.):
Lovely experience to sail across on the ferry.
Diana Ramirez (2025-04-25, 8:07 a.m.):
Well, mate, that snap there is of Duffy's docks, not the ferry company. Quite a mix-up, I must say! Cheers!
Grace Butler (2025-04-24, 2:28 a.m.):
That was absolutely brilliant, simply top-notch.
Walter Bennett (2025-04-23, 1:20 a.m.):
The ferry service operates every 20 minutes, 24/7, all year round. Our friendly and experienced crew will ensure you board and disembark the island safely, all for just $5 per person (excluding residents).
Michael Miller (2025-04-20, 7:25 a.m.):
Bloody rude lot and unreliable service depending on who's about. Yesterday they let visitors pay and ride, but today we were told to bugger off and turn around.
Amy Barnes (2025-04-16, 7:33 a.m.):
Splendid service, top-notch indeed
Judy Ortiz (2025-04-15, 2:42 a.m.):
They're so lovely, always greeting you with a smile. It's a pleasant and enjoyable journey, keep it up!
Carol Myers (2025-04-13, 4:35 a.m.):
Oh my stars and garters! Talk about a rough start, eh?
Definitely won't be setting foot there again, that's for sure. So there I was, this bald bloke in a blue shirt asking me where I was headed. I told him we were off to the restaurant, and what does he do? Just goes and says, "Nope, not happening. We can't have any trouble here on the ol' island." Say what now? It felt like he was pulling me leg, I tell ya. And can you believe it - we were just a group of grown-ups, not a drop of drink in sight. Yet there he was, making us feel like a bunch of crooks. Sent us packin', while others waltzed right on board. Talk about a right proper shame and embarrassment. Terrible showing, that's what it was.
Abigail Jackson (2025-04-11, 10:56 p.m.):
I had a chat with the "lovely" lady over the phone to inquire about the ferry's operational status, and was informed that it was not running. To my surprise, she responded with, "it's a private ferry and I can do as I please." When I questioned her rudeness, she retorted that I was the rude one and added that she didn't have to tolerate such behavior. Needless to say, the negative reviews were accurate, and I wouldn't bother reaching out to these individuals again due to their astounding lack of professionalism.
Anna Taylor (2025-04-09, 3:05 p.m.):
A five-star rating speaks volumes! Keep up the excellent work!
Bradley Reyes (2025-04-07, 11:22 a.m.):
The Amherstburg ferry operates every 20 minutes, around the clock, 365 days a year. This short journey takes just five minutes to travel from the Amherstburg dock to Bois Blanc Island.
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