Commissionaires - Ottawa (Nepean) - Nepean

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Commissionaires - Ottawa (Nepean) - Nepean, Ontario

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Security Service Commissionaires - Ottawa (Nepean): Your Trusted Partner for Fingerprinting and More

If you're looking for reliable security services in Nepean, Ontario, the Security Service Commissionaires is your go-to destination. This center not only provides essential fingerprinting services but also emphasizes inclusivity, accessibility, and exceptional customer service.

On-Site Parking and Accessibility

One of the standout features of the Commissionaires - Ottawa (Nepean) location is on-site parking that includes a wheelchair-accessible car park. This ensures that clients with disabilities can access the services without any hassle. The wheelchair-accessible entrance further underscores their commitment to making their facilities accessible to everyone.

A Warm and Inclusive Environment

The Commissionaires take pride in being an LGBTQ+ friendly establishment, promoting a welcoming atmosphere for all clients, regardless of their backgrounds. They have created a transgender safe space, ensuring that everyone feels comfortable during their visit. Many clients have praised the staff's professionalism and respect towards diverse communities, making it a suitable choice for those requiring sensitive services.

Exceptional Customer Experiences

Clients consistently rave about their experiences at this location. One individual shared how they worked with Christine and Phil for their US waiver entry, noting, "They were of great help with my fingerprints and application process." This highlights the team's knowledge and willingness to assist with various inquiries, making the procedure as seamless as possible. Another satisfied client mentioned, "I completed two RCMP checks here. The wait time was short, the service was fast, and the process was worry-free." This reflects the efficiency that many have come to expect from the Commissionaires.

Comfortable Waiting Area

With a comfortable waiting room, clients can stay relaxed while waiting for their appointments. One reviewer stated, "The interior of the waiting room is really comfortable coming out of the heat," emphasizing the center's effort to create a pleasant environment.

Dedicated Professionals Ready to Assist

The staff at this location are dedicated to providing exceptional service. Phil Ratcliffe, one of the recognized team members, has been commended for his thoroughness and ability to explain processes beautifully. Another client expressed gratitude towards Judy for her professional yet friendly demeanor, stating, "She was very respectful and helped me quickly." Clients frequently report minimal wait times, often being seen within minutes of their appointment. A visitor noted, "I arrived 10 minutes early and was greeted warmly and welcomed by Phil Ratcliffe," illustrating the efficiency and friendliness of the staff.

Why Choose Security Service Commissionaires - Ottawa (Nepean)?

Whether you need assistance with fingerprinting for immigration purposes or other identity verification services, the Commissionaires ensure an expedited and professional experience. With excellent feedback from clients regarding staff friendliness, quick processing times, and attention to detail, choosing this center guarantees peace of mind. In summary, the Security Service Commissionaires - Ottawa (Nepean) stands out not only for its efficient services but also for its commitment to accessibility and inclusivity. Visit them today and experience exemplary service in a welcoming environment!

We are positioned at

The phone number of this Security service is +1613-231-6462

And if you want to send a WhatsApp, you can do so at +1613-231-6462

Our business hours are:

Day Hours
Monday
Tuesday
Wednesday (Today) ✸
Thursday
Friday
Saturday
Sunday

The website is

If necessary to adjust any detail that you believe is not accurate related to this portal, please forward a message and we will fix it at the earliest convenience. In advance thanks for your cooperation.

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Comments:

Showing from 1 to 20 of 72 comment(s) received.

Mark Ford (2025-08-19, 8:16 a.m.):
The staff at this security service company were absolutely brilliant! They provided me with clear and helpful information regarding the issue I was facing. Judy, in particular, was incredibly kind and guided me through every step of the process. Highly recommend their services!
Ruth Patterson (2025-08-18, 6:44 a.m.):
Phil Ratcliffe and Jennifer Reed definitely deserve a 6-star rating. They took the time to thoroughly explain the process and carried it out seamlessly.
Teresa Morgan (2025-08-18, 12:38 a.m.):
My partner and I went to get our fingerprints done and Judy looked after us, she's the top. It was a delight to have Judy assisting us.
Scott Gutierrez (2025-08-16, 9:40 a.m.):
Rocio was incredibly helpful and super friendly!
Allison Cox (2025-08-15, 9:33 p.m.):
Fast service
I was attended to in just 7 minutes.
Gerald Baker (2025-08-15, 8:42 p.m.):
Christine was absolutely brilliant, providing excellent support throughout. She truly is the best in the business.
Diane Adams (2025-08-15, 6:57 p.m.):
Expert and dependable! A breeze to collaborate with and pricing was fair. Much appreciated!
Steven Graham (2025-08-15, 6:35 a.m.):
Finger printing was for 8:30. Someone showed up about 20 minutes later. Sending the fingerprints out went smoothly without any issues.
Gloria Kim (2025-08-12, 3:34 p.m.):
Outstanding service, swift and seamless process. Phil expertly steered me every step of the way. Incredibly helpful! Overall, a positive experience with this security agency.
Keith Henderson (2025-08-12, 7:43 a.m.):
Outstanding service! Rocio helped us by explaining the entire process flawlessly. She was kind and supportive throughout. I would highly recommend this establishment and this agent.
Diane Jordan (2025-08-10, 3:59 p.m.):
Quick, attentive, and incredibly supportive assistance. This is by far the most outstanding location.
Joseph Turner (2025-08-10, 12:01 p.m.):
We experienced top-notch service even with the systems down. The staff member kept our appointment on track and carried out the work seamlessly, without any hiccups. The team was delightful and very supportive throughout the process.
Megan Lopez (2025-08-09, 11:33 p.m.):
Judy was absolutely brilliant! She took my fingerprints and was so friendly and efficient. Top-notch service!
Samantha Bailey (2025-08-08, 1:35 p.m.):
I recently had a rather disappointing experience at the Commissionairer office. Our scheduled meeting was with an officer named Phil, who seemed to be in quite a hurry and did not pay close attention to our requests. Despite providing all the necessary documents for black ink fingerprints, he failed to follow the instructions accurately and ended up completing the fingerprints incorrectly.

When I requested a copy of the fingerprints for submission to Immigration, he declined, stating, "No, we do not require any copies. I will directly submit it to IRCC." Upon further inquiry, his response was, "This is my profession," brushing off my concerns. Regrettably, his error led to a one-month delay, impacting my wife's immigration status in Canada.

Dealing with immigration-related paperwork demands precision and accountability. Officers should meticulously review all client-provided instructions to prevent errors that may lead to application rejections or potential deportation from Canada. Sadly, Phil's lack of attentiveness could have had serious repercussions for us.

Nevertheless, I would like to extend my gratitude to Matthew, whom I believe holds a managerial position or serves as another officer. He handled the situation with professionalism, offering a sincere apology, understanding our predicament, and promptly arranging another appointment without delay. His exceptional customer service and professionalism did not go unnoticed. I would also like to thank the unnamed officer who supported him in this matter.

I strongly urge this office to ensure that all staff members receive thorough training in handling delicate legal documents with precision. Mistakes of this nature should be avoided at all costs.
Alan Reed (2025-08-07, 2:05 a.m.):
A massive thank you, Judy, for the outstanding service. You're a true pro who's got every tiny detail of your job down pat and is a complete delight to work with.

You made everything so swift, straightforward, and enjoyable. It's been a stroke of luck to have had the chance to work with you.

Wishing you, your family, and the team a fantastic new year.

Best regards, Pedro Bushy
Ruth Garcia (2025-08-06, 7:46 a.m.):
Christine Guillot was absolutely fantastic! My Saturday appointment was not only efficient but also enjoyable.
Larry James (2025-08-06, 2:45 a.m.):
Absolutely brilliant experience getting my new company's identification verification sorted. Top-notch service from RV. Super modern, slick, and seriously impressive.
Janet Kelly (2025-08-03, 12:50 p.m.):
Judy was a tremendous help in assisting me with my US visa application. She made the process easy and enjoyable. Thank you!
Sarah Carter (2025-08-02, 10:35 p.m.):
Extremely friendly and professional individuals. The entire process went seamlessly!
John Coleman (2025-08-02, 12:14 p.m.):
I have misplaced my fingerprints that were taken quite some time back.
All I can say is that the service was top-notch and the staff were extremely gracious. You don't feel scrutinized in any manner. I am thoroughly impressed.

Now, I am returning to have my fingerprints retaken. I am eagerly anticipating their flawless service.

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