Pjc Jean Coutu - Boucherville

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Pjc Jean Coutu - Boucherville, Quebec

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Votes: 186 - Score: 3.3

Exploring the Offerings of Pharmacy PJC Jean Coutu in Boucherville, Quebec

Pharmacy PJC Jean Coutu, located at 600 Boulevard du Fort-Saint-Louis in Boucherville, Quebec, aims to provide a variety of service options tailored to meet community health needs. However, customer feedback reveals mixed experiences that highlight both strengths and areas for improvement.

Planning Your Quick Visit

When visiting, it's wise to plan ahead. Many customers recommend calling the pharmacy to have prescriptions prepared in advance. Some reviews mention extended wait times, with one customer stating, "I have been waiting for an hour for my prescriptions." It’s essential to allow for additional time during peak hours or when requiring special medications.

Accessibility Features

For those who require accessibility features, Pharmacy PJC Jean Coutu provides a wheelchair-accessible entrance and a wheelchair-accessible car park. These accommodations ensure that all customers can access services without barriers.

Convenience Through Technology

The pharmacy also embraces modern technology by offering NFC mobile payments, which facilitate quick transactions via mobile devices. Customers can use debit cards and credit cards for their purchases, making it convenient to pay for prescriptions and health-related products.

Service Options: In-Store Pick-Up and Delivery

Pharmacy PJC Jean Coutu offers several service options such as in-store pick-up and delivery services. The drive-through service allows customers to collect prescriptions with ease, adding to the convenience of the shopping experience, particularly during busy hours.

Photography Services and More

In addition to pharmaceutical services, customers can get passport photos taken on-site. Reviews note the staff’s patience and professionalism in providing these services, enhancing the overall customer experience.

Customer Feedback and Areas for Improvement

While there are positive remarks regarding the professionalism of certain staff members and their ability to handle prescriptions effectively, some common criticisms point to the need for improvements in customer service. A comment states, "The worst pharmacy of all time," while another mentions, "You have to be very patient on the pharmacy side." Many customers express frustration over long wait times and inconsistent service quality. One reviewer highlighted, "They inform you to renew 24-48h in advance," yet still experienced delays. Addressing these concerns could significantly enhance customer satisfaction.

Conclusion

Overall, Pharmacy PJC Jean Coutu in Boucherville provides essential health services along with various amenities that cater to the needs of the community. While there are commendable aspects, including accessibility and innovative payment options, customer feedback suggests that service consistency and efficiency remain areas for improvement. For those in Boucherville, this pharmacy offers a comprehensive suite of services, but planning and patience may be key to achieving an optimal visit.

Our address is

The phone of said Pharmacy is +1450-645-2330

And if you want to send a WhatsApp, you can do so at +1450-645-2330

Our business hours are:

Day Hours
Monday (Today) ✸
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

The website is

In case you want to adjust any detail that you think is incorrect about this page, we kindly request deliver a message and we will correct it as soon as possible. Thank you in advance thank you very much.

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Comments:

Showing from 1 to 20 of 55 comment(s) received.

Theresa Garcia (2025-08-24, 8:41 p.m.):
One must exercise great patience when dealing with pharmacies. Their opening and closing hours can be rather unconventional.
Sara Gray (2025-08-24, 5:46 p.m.):
Hey there, mate! Just wanted to give you a heads up to update the closing hours on your website. Last Sunday, my mum popped by at 6:00 p.m. and you guys were shut! Cheers
Patrick Wilson (2025-08-24, 4:18 a.m.):
I must say, the experience I had at this pharmacy was quite disappointing. I purchased some medications that were nearing their expiration date, at a discounted price of just 15%. When I attempted to return them with proof that they were unopened, the staff refused to exchange or refund them. Instead, they demanded an additional $50 to restock the items, which they promptly placed back on the shelves. This kind of behavior is truly disgraceful and reflects poorly on their business practices.
Logan Henderson (2025-08-24, 2:45 a.m.):
Outstanding service, I must say!
John Gutierrez (2025-08-22, 3:51 p.m.):
This is my local pharmacy! Fantastic service, friendly staff!
Teresa Rogers (2025-08-21, 8:46 p.m.):
This Jean-Coutu could definitely use some decluttering...
Gary Gutierrez (2025-08-21, 5:18 p.m.):
I was in real agony, I'd gone and hurt meself and felt like I needed to go to an emergency. Thanks to the top-notch Medical service at this Jean Coutu. Gabriel reassured me, put bandages on, and even checked in on me later. A hundred times better than heading to the hospital. Thumbs up!!!
Cheryl Watson (2025-08-20, 8:31 p.m.):
I found meself in a right mess when I inquired about me prescription, only to be shouted at by some manager. The lack of professionalism and disrespect for customers was quite appalling. I left feeling utterly humiliated...
Keith Flores (2025-08-19, 9:13 p.m.):
Top-notch service at the pharmacy counter. Highly professional staff. Sure, the wait might be a tad on the longer side, but is it truly unbearable if it's only 30 minutes? We're always rushing through life, so anything under an hour is actually speedy service for getting your meds!
William Ortiz (2025-08-15, 6:04 p.m.):
At 6:35 pm, my doctor sent over the prescription. I arrive at the pharmacy at 7:16 pm only to be informed that they have not received anything, no fax at all... which seems quite impossible. The staff member then goes to verify the fax machine, and miraculously, the prescription has just been printed. Quite unbelievable... the fax clearly shows it was sent at 6:35 pm. Is it acceptable to deceive patients in such a manner?
Gregory Carter (2025-08-15, 12:30 p.m.):
I had requested a consultation but it seemed to have slipped their mind. After 1:15 I was able to speak with the pharmacist, only to then be directed to someone who didn't seem to listen to my concerns. Needless to say, I won't be returning there anytime soon. On top of that, their prices are 10 to 20% higher than at Pharmaprix.
Ethan Walker (2025-08-15, 8:47 a.m.):
I had a dreadful experience with this prescription medication service. Not only was it incredibly slow, but the service was unprofessional as well. I make sure to steer clear of this place in the future.
Rose Gray (2025-08-15, 2:41 a.m.):
This pharmacy is absolutely dreadful, their service is just awful.
Shirley Walker (2025-08-11, 11:28 p.m.):
The staff is just lovely, top-notch service indeed.
Jennifer Diaz (2025-08-06, 5:52 a.m.):
PJC Fort St-Louis, Boucherville:

I always manage to locate what I need, but I must deduct a star for the ambiance which, in my view, likely hails from the early 2000s since the most recent upgrades. Furthermore, I'm docking another star for the customer service. I comprehend that finding personnel can be challenging, but having cashiers audibly expressing their weekend woes in a discourteous manner with airpods in whilst attending to you... standards seem to have dipped.

The pharmacy team is plentiful and sufficient, yet there are some deficiencies in telephone follow-up.
Karen Reyes (2025-08-05, 3:22 p.m.):
It's quite common to wait around 40 minutes for Gravol or any commonly prescribed medication at the pharmacy. Services can be quite slow in that regard. Pharmacists tend to push for consultations, which I believe are beneficial for them. I'm curious as to what the RAMQ covers regarding these unnecessary consultations.
Eugene Barnes (2025-08-05, 2:39 p.m.):
I must say, the pharmacy I recently visited was an absolute disaster. The service was terribly slow and the staff incredibly rude. On top of that, their return policy is a nightmare. Needless to say, I will never set foot in that place ever again. Instead, I highly recommend checking out PHARMAPRIX. Not only do they offer better prices, but their service is faster, the store is cleaner, and you can easily return products hassle-free. Plus, the staff there are always friendly and helpful. PHARMAPRIX is definitely the way to go, and it's conveniently located just 300 feet away from Jean Coutu.
Juan Gutierrez (2025-08-04, 9:58 p.m.):
Oh my! This blog is absolutely smashing with all the latest news and updates on Pharmacy. I simply can't get enough of it! Keep up the fantastic work, chaps!
Julie Reed (2025-08-02, 5:53 a.m.):
At our Pharmacy, you can conveniently pick up your prescriptions through our drive-thru service. You have the option to have them prepared either by calling ahead or using our mobile app.
Amber Cox (2025-08-02, 3:41 a.m.):
Undoubtedly amongst the most abysmal customer service encounters I've ever had. That woman at the till this morning ought to be dismissed posthaste for single-handedly decimating this establishment. Earbuds are a must-have for remote work, dear Karen, and no, I did not wash my hands because I always wear gloves. And yes, I was required to touch the keypad given that your tap feature was malfunctioning, you unpleasant individual.

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