Discover Simply Computing - Apple Specialist in Vancouver, BC
If you're looking for a reliable and friendly mobile phone repair shop in Vancouver, British Columbia, Simply Computing stands out as a top choice. Not only do they specialize in Apple products, but they also provide a range of repair services and tech solutions tailored to your needs.
NFC Mobile Payments and Service Options
At Simply Computing, customers can enjoy the convenience of NFC mobile payments, allowing transactions through modern smartphones and debit or credit cards. The shop's commitment to providing various service options ensures that everyone can find a solution to their tech woes, including on-site assistance for those unable to travel.
Accessibility and Inclusivity
Simply Computing is proud to be an LGBTQ+ friendly establishment. Their wheelchair-accessible entrance and dedicated wheelchair-accessible car park make it easier for all customers to access their services. The shop works hard to create a safe space for everyone, including being a transgender safe space, ensuring that every customer feels welcome and respected.
Electronics and Recycling Initiatives
The store offers a wide selection of electronics, from the latest Apple Macs to well-maintained refurbished models. Customers appreciate the efforts of Simply Computing to promote recycling by offering trade-in programs where you can receive credit for old devices. This initiative helps reduce electronic waste while allowing customers to upgrade at a lower cost.
Customer Experiences and Testimonials
Reviews from customers paint a picture of consistent quality service and support. Many highlight the quick turnaround for repairs, stating, "I went in for a cracked screen, and my device was ready in two days!" Others have praised the staff's thoroughness and expertise, sharing experiences like: "Andrew found me a great refurbished option that works perfectly."
However, some reviews note discrepancies in service expectations, particularly when compared to the Apple Store. As one customer mentioned, “They claim to provide the same level of service, but waiting 3-4 days for a broken back repair was frustrating.” It's important for new customers to manage their expectations but also recognize that Simply Computing often provides personalized attention that large stores cannot match.
Why Choose Simply Computing?
In summary, Simply Computing on Broadway in Vancouver is not just a mobile phone repair shop; it's a hub for all your Apple product needs. With their comprehensive repair services, accessible environment, and commitment to customer satisfaction, it’s no surprise they've built a loyal clientele. Whether you need quick repairs, buying documents, or simply want to browse their offerings, Simply Computing has proven to be a reliable choice for Apple enthusiasts.
For anyone seeking a welcoming atmosphere filled with knowledgeable staff, visit Simply Computing and experience their exceptional service firsthand!
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Simply Computing - Apple Specialist Mobile Phone Repair Shop
This place has quickly become my go-to spot for picking up Apple tech products without dealing with the chaos of a crowded Apple store.
Just a heads-up, their return policy can be a bit complex, so I'd advise giving it a thorough read-through before making any purchases.
Brian is an absolute gem - super friendly and knowledgeable. My shopping experience at the store was top-notch, and I wouldn't hesitate to recommend them to others.
Linda Thomas (2025-05-17, 7:07 a.m.):
This here comment is from the Simply Computing website, and let me tell you, it's a load of rubbish:
"If your Apple gadget has AppleCare or AppleCare+, we can offer the same level of service and extend Apple's terms and conditions."
Now, that's just not right at all. They expect me to sit around for 3-4 days just to fix a phone with a cracked back? Apple would have replaced it in a jiffy. How on earth is that the same level of service?
What a waste of time and effort.
Update after hearing back from the company: I took my phone down to the Apple Store at Pacific Centre and had it fixed in under 45 minutes. It's incredible to me that they're still trying to say they offer the exact same repair process. THEY DON'T and THEY SHOULDN'T BE SAYING THEY DO!
Jesse Barnes (2025-05-15, 11:01 p.m.):
I absolutely adore the service at this place compared to the Apple Genius Bar. Just the other day, Uma went above and beyond to assist me in resolving a frustrating problem where my iPhone camera wouldn't disconnect from my laptop. The recommended "Mac Camera List" was causing confusion. It actually required the search term "continuity camera" and for that toggle to be turned off. Huge thanks to Simply once more!
Ryan Walker (2025-05-14, 8:49 p.m.):
I 'ad me first chat with a bloke over the blower, 'oo answered all me questions and sorted out a time for me to drop off me work laptop wif an estimate of 3-4 business days turnaround. When I rocked up a week or so later to drop off me device, another chap 'elped me within a minute of steppin' into the shop. 'E did a bang-up job in assessin' me device and runnin' the necessary tests to make sure there weren't any other issues to look at while it was there. 'E also suggested a better peripheral device and explained why 'e reckoned it was a good idea, which I ended up buyin' that day. The check-in process took a bit longer than I expected, but 'e apologized for it, though I know from me tech background that devices don't always cooperate; I was ready for a longer appointment. Got a call a few days later sayin' me device was ready for pick-up, and I grabbed it the next day. The fella acknowledged me straight away, quickly gave me back me gear, and wished me a lovely day. Their Apple Specialist 'ad fixed up me computer and it's runnin' like a charm! No more battery issues (replaced the parts). All in all, 'twas a top-notch experience wif the team at Simply Computing on Broadway, and I'll definitely be back if I 'ave any future troubles or needs! Cheers for the stellar customer service!
Timothy Graham (2025-05-14, 5:44 p.m.):
The folks over at this place, especially Mr. Andrew Neary who helped me out, sorted me out with a top-notch refurbished laptop in mint condition on short notice and for a fair price. They were super helpful and straight-up about the costs of fixing versus getting a new one for my busted laptop. Top-notch service all around!
Catherine Green (2025-05-14, 4:01 p.m.):
Y'know, leaving a review seems to be the only way to get in touch with this shop; all my voicemails and texts post-service have been ignored. I had a grand ol' time with Robert, who checked me in. But after that, things took a turn for the worse. I went in 'cause of a cracked screen. The lad I picked my computer up from kept talkin' over me when I tried to ask questions and point out a billing error (they were tryin' to charge me for a service I didn't ask for or agree to and didn't deduct my deposit from the total bill). They backed up my computer without askin'; I'd already done that meself and now I can't get an answer on what's happened with that file now that my computer's back. When I turned on my computer, I got a systems notification sayin' "client monitoring" had been installed—I've no clue what that is, why it'd be necessary for fixin' a cracked screen, or how to find and remove it.
Sure, me screen got replaced and that part of the service is fine, but the whole experience feels a bit intrusive and I'm hesitant to trust 'em in the future without an explanation for these peculiar incidents.
Bobby Diaz (2025-05-14, 9:15 a.m.):
Simply Computing is an absolute gem! Not only do they offer a fantastic range of computers, devices, and accessories, but their customer service is top-notch. The team is incredibly knowledgeable, attentive, and friendly, always going above and beyond to resolve any issue you may have. In an era where true “customer service” seems to be a rarity, Simply Computing truly shines with their personal approach. Whether I'm in need of a new computer or require a repair, Simply Computing is my go-to choice every time, surpassing even the Apple Store in my book.
Sarah Coleman (2025-05-12, 10:36 p.m.):
So, I just got me hands on a fresh iPad - an M2 iPad, to be exact. Technology's a bit of a cheeky bugger, innit? One moment it's all cutting-edge, and then suddenly it's deemed vintage. But let me tell ya, this M2 iPad suited me needs just right - not as pricey as the flashy new M4, but does the job proper. If yer on a bit of a tight budget but still fancy making the switch to a Mac or sprucing things up a bit, they've got them older models that do the trick too, which is a solid win in me book. And don't get me started on the accessories! Bags, chargers, covers, and external keyboards, they've got the lot in abundance. Cheers to that, mate!
Bruce Taylor (2025-05-11, 5:58 p.m.):
The folks over at Simply Computing are top-notch and ever so helpful. I recently snagged a new iPhone from them, and they provided me with stellar guidance and service. They didn't try to upsell me, just offered valuable information. After fumbling with pairing my new phone with my Apple Watch once I got home, I returned to the shop, and they sorted it out for me promptly and cheerfully. I've been a loyal customer for years and truly believe Simply Computing is a superb establishment.
David Mitchell (2025-05-10, 11:37 a.m.):
I recently visited Simply Mobile phone repair shop and I must say, the service was top-notch. The staff provided me with valuable insights on optimizing and managing storage space on my device, all without charging me extra for their time. I was so impressed with their advice that I decided to book another service appointment to learn more. Thank you Simply Mobile phone repair shop, you've gained a loyal customer in me!
Jason Bennett (2025-05-01, 10:29 a.m.):
Seabass was a top bloke, mate! I would definitely suggest checking out this place for all your Apple Mac servicing needs. Got me battery changed in just 2.5 days, quick as a flash!
Madison Nguyen (2025-04-29, 12:35 p.m.):
I must say, the service at Simply Computing on Broadway in Vancouver is top-notch. It's become my go-to spot for all things Apple-related. Big thanks to Jonathan for getting my new Apple Watch all set up for me. Cheers!
Scott Taylor (2025-04-26, 12:56 p.m.):
I must say, I had a splendid experience at Simply Computing. I first dealt with Ima, who was an absolute gem - patient, kind, and quick. She truly made the whole process a delight. Based on my experience, I wholeheartedly recommend anyone to visit Simply Computing.
A week later, I returned and was assisted by Jonathan Holland. He truly exceeded all expectations and displayed endless patience. Once again, a big thank you to Simply Computing for their exceptional service.
Henry Cruz (2025-04-26, 6:38 a.m.):
The chaps over at Simply Computing are always smashing. The thing I appreciate most about their service is their total helpfulness, even when calamity strikes.
I've had the bad luck of having two of my family's laptops kick the bucket this year. Although they couldn't be fixed cost-effectively, the folks at Simply were incredibly helpful in sourcing a similar used replacement for me. They even patiently carried out battery diagnostics to assess the battery health of the laptops I was considering.
This week, when I popped in to collect my wife's deceased Macbook Air, I was eyeing up two replacement used models. After a closer inspection and battery check, the tech recommended that neither were particularly stellar and that he might have a better one at the same price in the back. Lo and behold, he did.
It would have been quite easy for him to push for a decision between the two inferior models, which would have been more beneficial for Simply to clear out their inventory. After all, I had already made the decision to purchase a replacement and had narrowed it down to the two in front of me.
All in all, it was top-notch service, and with each visit, they continue to earn my trust.
Martha Ortiz (2025-04-24, 1:03 a.m.):
I popped into the shop in search of a pre-loved MacBook Pro to surprise me ol' da with, and was met by Blaine, who was absolutely top-notch. Friendly, professional, and ever so helpful in steering me towards the right choice. Couldn't be more grateful for his assistance in getting me and me da sorted with our new-to-us laptop. Cheers, Blaine!
Roy Rivera (2025-04-23, 3:57 a.m.):
After nine years, it was high time for a fresh MacBook, you know what I'm saying? So, I called up the shop and lo and behold, there was this automated voice going on about texting them. I thought, why not give it a go?
So, I shot a text over and this lad Sarthak gets back to me, and we end up having a right good chat via text. I reckon, "Alright, I'll pop in tomorrow morning."
And so I did.
I rock up at the shop (there's this Scottish bloke, never caught his name though) and he sorts me out in person. Before I know it, I'm walking out with a shiny new MacBook Pro, all thanks to these top-notch interactions.
Let me tell you, way better craic than dealing with the Apple Store, and the warranty options? Don't even get me started. Solid stuff!
Cheers, lads!
Larry Fisher (2025-04-22, 2:56 p.m.):
I popped in to sort out me laptop that weren't running as it should. The battery was moving slow, it was overheating, needed a charger all the time, and the screen was on its way out. I was a bit worried about the cost of fixing it and feared I might have to fork out for a new one. Luckily, Andrew, the boss man, was a gem. He was proper thorough, honest as the day is long, and took the time to answer all me questions. He hooked me up with a top-notch refurbished model that works like a charm. Plus, there was a payment plan option I signed on for which took the edge off paying for a new laptop. He got a tech to transfer all me data from the old one to the new machine. It was the smoothest experience. I'd recommend swinging by Simply Computing even before heading to the Apple Store. I swear you'll get top-notch service.
Jeffrey Taylor (2025-04-20, 9:00 p.m.):
Chris quickly assessed my phone and ran diagnostics in just 5 minutes. I woke up this morning to find my iPhone not working, but thanks to Simply, I left the shop the same day as a satisfied customer. Thank you!
Chloe Rivera (2025-04-20, 5:01 a.m.):
I was in a bit of a pickle needing a new laptop ASAP (don't we all?) and dashed over to Simply Computing, my trusty go-to spot for all things Apple. In less than 24 hours, I was sorted and good to go. I can't sing their praises enough for the top-notch service and the tailored care they provided. Luck was on my side when I crossed paths with the Store Manager, Andrew, who truly went the extra mile to ensure my satisfaction. He really brightened up my day!
