Co-operators - Sandra Phekoo Financial Services Inc. - Alliston

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Co-operators - Sandra Phekoo Financial Services Inc. - Alliston, Ontario

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Votes: 39 - Score: 4.2

Co-operators - Sandra Phekoo Financial Services Inc.: A Comprehensive Insurance Agency in Alliston, Ontario

If you are looking for an insurance agency that values customer satisfaction, Co-operators - Sandra Phekoo Financial Services Inc. in Alliston, Ontario, might be the right choice for you. With a reputation built on personalized service and competitive rates, they are a go-to option for many individuals and families in the region.

Customer-Centric Approach

Numerous clients have praised the outstanding service provided by the staff at Co-operators. One customer shared their experience of working with Sarah, highlighting her efficiency and friendly demeanor: "She was amazing! Of all the insurance representatives I have dealt with over the phone, she was the most helpful." This sentiment reflects the agency's commitment to making clients feel valued rather than just a number.

Accessibility Features

Another key aspect of the Co-operators office in Alliston is its wheelchair-accessible car park, ensuring that all customers can access their services conveniently. Accessibility is an important consideration, and the inclusion of such features demonstrates the agency's dedication to accommodating all clients.

Mixed Reviews on Service

While many have had positive experiences, not all feedback has been favorable. Some clients reported challenges in communication, stating, "You can never get a hold of someone, they state they will return calls within 24-48hrs and do not return calls." Such experiences highlight the need for the agency to address operational inefficiencies.

Long-Term Relationships

Many clients have been with the Co-operators for numerous years. One satisfied customer remarked, "I've been dealing with the Alliston location for well over 20 years. They are always great to deal with." This long-term loyalty signifies the agency's ability to foster relationships built on trust and reliability.

Conclusion

Co-operators - Sandra Phekoo Financial Services Inc. offers a range of insurance products, including auto, home, life, and business insurance. Their friendly staff and commitment to customer satisfaction make them a notable player in the insurance industry in Alliston, Ontario. However, potential clients should remain aware of mixed reviews regarding service consistency. Overall, they represent a solid option for those seeking personalized insurance solutions.

Our business is located at

The contact phone of said Insurance agency is +1705-435-6294

And if you want to send a WhatsApp, you can do so at +1705-435-6294

Our public attention hours are:

Day Hours
Monday
Tuesday (Today) ✸
Wednesday
Thursday
Friday
Saturday
Sunday

The website is

If you wish to update any data that you consider is incorrect regarding this portal, we ask send a message so we can we will correct it promptly. Thank you in advance thank you very much.

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Comments:

Showing from 1 to 20 of 20 comment(s) received.

Heather Ford (2025-05-27, 8:30 a.m.):
Heather is truly brilliant! She always responds quickly and gets things sorted for you in no time. She and the whole team are an absolute delight to work with.
Steven Jordan (2025-05-23, 2:08 p.m.):
I 'ad the pleasure of workin' with Sarah over the blower to get me Auto insurance sorted for tomorrow's vehicle pick up, and let me tell ya, she was absolutely brilliant!
Out of all the insurance representatives I've 'ad a chinwag with over the dog 'n' bone, she was the most helpful and efficient of the lot.
Sarah came across as a right friendly, caring, and supportive mate who just wanted to lend a 'and!
I'd give 'er 10 out of 10 stars, and I would recommend 'er to anyone in need of navigating the insurance world!
Ryan Fisher (2025-05-15, 1:56 a.m.):
I've been dealing with the Alliston location for well over 20 years. They are always fantastic to work with, offering competitive rates and staff who are ready to take care of your needs. I highly recommend them.
Joe Davis (2025-05-09, 6:50 a.m.):
The service here is always top-notch - so friendly and helpful. And the rates? Very competitive, indeed.
Zachary Ortiz (2025-05-08, 11:49 p.m.):
Gary, Pieter, and their amazing crew have been looking after my personal, home, and auto insurance, as well as my corporate building, liability, and professional insurance for the past 15 years. They're always available to talk about setting up policies that benefit me the most, and they've got my back when their services are needed [thankfully, not too frequently]. I wholeheartedly endorse this family-friendly insurance agency to all.
Willie Sanchez (2025-05-08, 12:05 p.m.):
Quick, welcoming, and consistently offering the most competitive rates!
Charles Brown (2025-05-07, 7:20 p.m.):
The staff at Alliston are tremendously helpful and kind-hearted.
Douglas Clark (2025-05-06, 12:10 a.m.):
I've been with Pieter and Gary for more than 3 years, and my family has been with them for over a decade. We have car insurance, life insurance, business insurance, and condo insurance with Co-operators Alliston. Dealing with them is always a pleasure, and they responded quickly when we had to file a claim for weather damage.
Brandon Ramirez (2025-05-05, 4:02 a.m.):
Quite lacking in knowledge when posing a straightforward query
Randy Graham (2025-05-04, 12:27 p.m.):
Mind ye, be cautious of this establishment. Despite lackluster customer service (unanswered phone calls and emails, unpleasant demeanor, and made to feel like a wee bairn) they still continued to deduct money via direct deposit even after the policy was rightfully canceled. Beware of this firm...👎👎...
Lisa Smith (2025-05-03, 8:32 p.m.):
A 25 percent increase after being with Co-operators for many years.. take insurance coverage away and charge more.. same old same old...if I could give 0 stars I would.... leave and save money...Gouging Gary
Justin Anderson (2025-05-02, 12:06 p.m.):
I opted for this branch based on the reviews, but it appears that there is now only one individual manning the fort. It's nearly impossible to reach them, as they promise to respond to calls and emails within 24-48 hours but fail to follow through. Terrible customer service overall—I'm already scouting out a new haunt to handle my policy. Do yourself a favor and steer clear of this spot! The customer call center at Co-operators, on the other hand, was top-notch to work with.
Joseph Lewis (2025-04-30, 9:22 a.m.):
Fabulous rates and a welcoming atmosphere
Christopher Roberts (2025-04-30, 6:22 a.m.):
You can't beat their personal and great service. Keep up the great work!
Roy Clark (2025-04-27, 2:33 p.m.):
Dayna is always exceptionally helpful, and the service is consistently top-notch.
Allison Adams (2025-04-23, 6:25 a.m.):
I 'ad an accident and I rang the co-operators the next day. They were proper friendly and proper helpful in me time of need.
Cheers for the top service
Stephanie Perry (2025-04-22, 6:59 p.m.):
Top-notch insurance broker, I must say.
Heather Gonzales (2025-04-18, 11:16 a.m.):
Outstanding service... Request for Catherine or Ann. Very supportive and cooperative.
Lauren Morgan (2025-04-10, 4:27 p.m.):
I must say, I am rather disappointed with the service I've received from Co-operators Insurance agency. I have been misled twice about the reasons for my policy rate increase as well as payment details. After being with my previous insurance provider for 15 years without any problems (except for the last 3 years of rate increases), I made the switch to Co-operators less than a year and a half ago. However, I have decided that two years with them is more than enough. The lack of knowledge displayed by the staff is truly disheartening. To make matters worse, I was laughed at by a staff member while trying to resolve an issue that was caused on their end. I will certainly be exploring other options when it comes time for my policy renewal.
Cheryl Rodriguez (2025-03-29, 8:15 a.m.):
It's always a delight to work with. Ann has been a tremendous help to me in recent months. I truly feel like a valued customer.
With my previous insurance provider, I felt like just a statistic, and I don't believe I ever spoke to the same person twice.
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