A Tremblay & Frères Ltee - Baie-Saint-Paul

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A Tremblay & Frères Ltee - Baie-Saint-Paul, Quebec

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Votes: 16 - Score: 4.7

Why Choose A Tremblay & Frères Ltee for Your HVAC Needs in Baie-Saint-Paul?

A Tremblay & Frères Ltee is a well-respected HVAC contractor located in Baie-Saint-Paul, Quebec. With over 40 years of experience in the industry, this family-run business has made a name for itself by providing exceptional service and high-quality workmanship.

Commitment to Excellent Service

Customers consistently praise A Tremblay & Frères Ltee for their excellent service during construction and impeccable after-sales support. Many clients have noted the company's commitment to responsiveness and professionalism. A client highlighted, "Everything was exactly as agreed, no unpleasant surprises," showcasing the company’s dedication to transparency and customer satisfaction.

Qualified and Competent Team

The team at A Tremblay & Frères Ltee comprises qualified technicians who are well-versed in various HVAC services, including heat pump installations, plumbing, and geothermal energy solutions. One satisfied customer remarked, “A qualified and very competent team,” emphasizing the technical knowledge and skills of the staff. Their expertise ensures that projects are handled efficiently and effectively, leaving clients with peace of mind.

Attention to Detail

Customers have noted how meticulous the team is when it comes to site cleanliness post-installation. “They cleaned everything up before leaving,” said one client, reflecting the company’s commitment to maintaining a tidy work environment. This attention to detail not only enhances customer satisfaction but also demonstrates the respect they have for clients’ homes.

Excellent Customer Support

A Tremblay & Frères Ltee shines when it comes to customer service. Many reviews mention the courteous nature of the administrative staff and their willingness to assist with inquiries or concerns. One customer expressed gratitude stating, “The administrative staff is always pleasant and willing to help us.” Such feedback illustrates the importance the company places on creating a friendly and supportive atmosphere.

Fair Pricing and Quality Workmanship

Clients frequently commend the fair pricing of services provided by A Tremblay & Frères Ltee. The transparent pricing policy ensures that customers know what to expect, and many have reported satisfaction with the quality of work delivered. As one client mentioned, “The prices are fair, and the employees very courteous.”

A Commitment to Improvement

While most feedback is overwhelmingly positive, some reviews indicate areas for improvement. An important update reflects the company’s commitment to resolving issues promptly, as one customer noted that after expressing a concern, the problem was addressed the very next day. This proactive approach reinforces the company's dedication to customer satisfaction.

Conclusion: Your Trusted HVAC Contractor

In conclusion, A Tremblay & Frères Ltee stands out as a top choice for HVAC services in Baie-Saint-Paul. Their combination of skilled technicians, excellent customer service, and commitment to quality work makes them a reliable partner for all HVAC needs. Whether you require heat pump installation, plumbing services, or any other HVAC related project, A Tremblay & Frères Ltee is ready to exceed your expectations. Highly recommended by numerous satisfied customers, this contractor truly lives up to its stellar reputation.

You can visit us at the address:

The contact phone of this HVAC contractor is +1418-435-2002

And if you want to send a WhatsApp, you can do so at +1418-435-2002

We are open during the following hours:

Day Hours
Monday
Tuesday (Today) ✸
Wednesday
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Friday
Saturday
Sunday

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If necessary to modify any element that you believe is not precise related to this web, please send us a message so that we will fix it quickly. Thank you in advance thanks for your cooperation.

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Comments:

Showing from 1 to 11 of 11 comment(s) received.

Sara Hayes (2025-06-25, 1:45 a.m.):
I say, these blokes are absolutely rubbish! Can't be bothered to keep their appointments, couldn't care less about their promises, and their customer service is a proper disaster. Instead of assisting us, they just hang up the blower on us. It's been over 3 weeks of waiting, and still no resolution in sight. What a right mess!
Willie Jenkins (2025-06-11, 7:39 p.m.):
Outstanding service throughout the construction process and flawless after-sales support, absolutely top-notch. A skilled and highly competent team... for bathrooms, fireplaces, heat pumps, kitchen plumbing, special requests (such as painting an air conditioning unit)... and more. Always choose "A Tremblay & Frères Ltd." I wholeheartedly recommend them, a definite 5-star rating, wish I could give more :-)
Grace Kelly (2025-06-11, 2:21 p.m.):
I've used this company multiple times, even in emergencies. The employees are polite and skilled, providing always relevant advice. The administrative team is always friendly and eager to assist us. I strongly recommend this company. THANK YOU !!!
Timothy Powell (2025-06-02, 7:42 p.m.):
Update:

Subsequent to my earlier feedback, I was promptly contacted the day after my initial comment was posted. The individual who reached out resolved the issue the very same day! I was pleasantly surprised to find small gifts awaiting me at my doorstep as a token of their appreciation, which truly made a significant impact. Perhaps I simply encountered an unfortunate stroke of luck initially. I stand by my original comment, however, I must acknowledge and convey my deep appreciation for the professional and courteous manner in which this situation was ultimately handled.

Original comment:

I opted to have heat pumps installed throughout my entire residence. The quoting process was swift, but subsequently... 4 months post-acceptance, I had to reach out to inquire about the installation timeline. An appointment was scheduled, but only one of the three specified heat pumps was installed, and it wasn't the model I had selected. They failed to disclose this information, and it was only upon my realization that I had to contact them to rectify the situation. Following installation, I was informed that the insulation would be completed within two weeks. Two months later, after contacting them again, I was advised that it would be addressed within the following fortnight. It has now been 1 1/2 months since my last inquiry, and I am still awaiting resolution!

In hindsight, I regret my decision to engage their services; I am thoroughly disappointed. Several months have passed, and the work remains incomplete, coupled with a staggering bill of $21,000. This level of professionalism is far from satisfactory.
Samantha Murphy (2025-05-31, 9:00 a.m.):
Outstanding service, all thanks to Marc-André and his crew - we couldn't be more pleased with our new heat pump! :)
John Johnson (2025-05-31, 1:40 a.m.):
Outstanding service! Top-notch installations and the quality is A1.
William Jordan (2025-05-30, 11:09 p.m.):
Top-notch service, mate! These HVAC contractors really know their stuff when it comes to keeping your place cozy. Can't recommend them enough! Cheers!
Zachary Nguyen (2025-05-16, 3:55 a.m.):
Top-notch service, I must say!
Grace Morales (2025-05-15, 4:38 a.m.):
The installation of a hot air furnace with an integrated heat pump, along with an air exchanger, was spot on. No unexpected surprises, everything went according to plan. The job was done by a team of skilled professionals on the scheduled date. The pricing is reasonable, and the staff members are incredibly polite. They made sure to clean up thoroughly before departing. I highly recommend this company.
Joe Wilson (2025-05-03, 10:04 p.m.):
A company that is both welcoming and detail-oriented.
Abigail Carter (2025-04-30, 12:10 a.m.):
Great job, chaps. The site is looking spick and span after the installation of the two new heat pumps. The team had a jolly good sense of humor, always on time, and quick to fix any hiccups. The office staff were also quite prompt and helpful. To those in the neighborhood spreading rumors, mind your own business and don't go around making false claims. Cheers to Plomberie À Tremblay & Frères Ltee for a top-notch job! 🍻😎
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