Barrhead Healthcare Centre - Barrhead

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Barrhead Healthcare Centre - Barrhead, Alberta

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Votes: 36 - Score: 3.4

Barrhead Healthcare Centre: A Closer Look

Barrhead Healthcare Centre, located in Barrhead, Alberta, prides itself on offering a wide range of medical services to the local community. However, patient experiences can vary significantly, and recent reviews highlight both commendable aspects and areas for improvement.

Accessibility and Wheelchair-Accessible Features

One of the crucial factors in any healthcare facility is accessibility. The Barrhead Healthcare Centre is equipped with a wheelchair-accessible car park and a wheelchair-accessible entrance, ensuring that individuals with mobility challenges can access care without unnecessary barriers. This commitment to accessibility is vital for fostering an inclusive environment for all patients.

Patient Experiences and Service Quality

The quality of service at Barrhead Healthcare Centre has received mixed reviews. While some patients have praised the kindness and efficiency of the staff, others have reported disappointing experiences. For instance, one individual shared their frustration about a doctor who seemed dismissive during a serious health concern, illustrating the need for more attentive patient care. A patient expressed gratitude for the immediate attention they received for a bladder infection but felt let down due to a lack of thorough examination for other concerning symptoms. This highlights the importance of holistic patient evaluations—especially when patients report multiple issues.

Emergency Care Concerns

Several reviews focused on emergency care, with some patients lamenting long wait times and inadequate responses to urgent medical situations. One patient noted being sent away with a severe health issue without proper guidance or follow-up, raising concerns about the reliability of emergency services. On the other hand, positive experiences were also shared, where patients felt reassured by the friendly and knowledgeable staff during distressing times. These contrasting reviews underscore the inconsistency of care that can be encountered at the facility.

Community Trust and Professionalism

Despite the mixed feedback, there are many who appreciate the efforts of the Barrhead Healthcare Centre staff. Multiple comments reflect a genuine sense of compassion and professionalism among nurses and doctors, particularly in addressing mental health concerns. However, there is an evident call from the community for improvement in communication and empathy, especially during emergencies. Reviews suggest that empathy and respectful treatment should be prioritized for all patients to ensure that everyone feels valued and cared for.

Conclusion

In conclusion, the Barrhead Healthcare Centre serves as a critical healthcare resource in the community of Barrhead, Alberta, with important wheelchair-accessible features that cater to diverse needs. While many patients commend the prompt service and supportive staff, there remains a clear demand for improvements in certain areas. By focusing on enhancing patient experience and ensuring consistent quality of care, Barrhead Healthcare Centre can continue to build trust and serve its community effectively.

Our business is located at

The phone of said Hospital is +1780-674-2221

And if you want to send a WhatsApp, you can do so at +1780-674-2221

Our business hours are:

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Comments:

Showing from 1 to 19 of 19 comment(s) received.

Jeremy Rogers (2025-06-29, 11:22 p.m.):
It's always been quick service for me. I've received excellent care.
Alice Kim (2025-06-26, 5:58 p.m.):
If I could give ten stars, I would. Every experience with Barrhead hospital has far exceeded all prior experiences with Healthcare. From the janitorial staff to the doctors, every single person working at this hospital is compassionate, understanding, and caring. I am especially impressed by their level of professionalism when addressing mental health concerns. Thank you all so much for everything ❤️
Arthur Parker (2025-06-15, 3:13 p.m.):
I had a terrible time with my breathing issue. They sent me home after only a few minutes, and an hour later I was barely able to breathe, and thought I might not make it. Definitely the worst hospital experience I've ever had. The staff were also quite rude and seemed judgmental. I would only consider returning there if I had absolutely no other options available.
Terry Richardson (2025-06-15, 9:34 a.m.):
Absolutely brilliant all-round. The nurses were quick and decisive. The doctor was very confident, honest, compassionate, and had a great sense of humor. It was a fantastic experience despite the unfortunate reason I was there. If I ever require emergency care, I will make the journey from Westlock to Barrhead every time possible.
James Reyes (2025-06-12, 11:06 p.m.):
I do not recommend this hospital at all, the staff members are very rude. They chose this profession, so they shouldn't take it out on their patients. Unbelievable. Find another place to go. The phone staff really need to work on their manners. Absolutely absurd.
Frank Hall (2025-05-25, 12:13 a.m.):
It's fantastic that the hospital is conveniently located in the town. However, there's a doctor with a pretty bad reputation there who has apparently missed detecting cancer in some patients. I went there once almost doubled over in chest and abdominal pain, and had to wait for about an hour before seeing a doctor. When I finally did, I was told everything was fine and sent home. To this day, I still don't know what happened. I would not recommend this place if you're looking for a reliable diagnosis.
Samantha Gonzalez (2025-05-23, 11:17 p.m.):
This hospital is a complete disaster. They couldn't even be bothered to send immunization records to public health. I wouldn't rely on this hospital to handle the smallest of injuries. Absolutely dreadful system!!!!!!
Bryan Ross (2025-05-23, 2:04 p.m.):
The Barhead Hospital was impeccably clean, and the staff were exceptionally kind. My experience there was incredibly comfortable. They performed a gallbladder removal for me, and due to my difficulty with anesthesia, they decided to keep me overnight for observation. The doctors, nurses, and surgeons at Barhead were truly amazing. Thank you all for taking such good care of me. You guys are the best!
Ruth Roberts (2025-05-21, 2:08 p.m.):
I had to rush my son to the hospital as an emergency, he fell into a fire pit at Thunder Lake. The nurses and doctor were absolutely fantastic in promptly attending to him.
Larry James (2025-05-21, 9:53 a.m.):
Got me in within 5 minutes. Worth the extra drive to come here instead of Stony Plain, because the staff genuinely cares at this hospital.
Theresa Rogers (2025-05-20, 11:31 p.m.):
My father was sent home with a broken collarbone and no support! They didn't provide any instructions on how to care for the fracture, didn't schedule any follow-up appointments, and didn't even give him pain relief medication! I am appalled by the way the medical professionals treated him. It breaks my heart. My father is suffering with a broken collarbone and the staff just hurried him out the door. It's disgraceful!😡😢
Christian Barnes (2025-05-17, 7:00 p.m.):
The staff and doctors are all very kind and approachable, giving plenty of helpful information.
Jeffrey Richardson (2025-05-17, 4:55 a.m.):
I must say, me experience at this hospital was top-notch! I would not hesitate to make the journey all the way from Edmonton for any future procedures. The nurses in the day surgery unit, Virginia, Carmen, Sarah, and Rita, were simply amazing, along with the skillful expertise of Dr. Shibil and Dr. Dorego. I am in the process of penning a letter to the hospital to express my heartfelt gratitude for the exceptional care I received as a patient. Many thanks for going above and beyond to ensure my comfort and ease during this time.
Dylan Barnes (2025-05-14, 11:59 p.m.):
This hospital ain't care 'bout the little 'uns. Picture this: ya young'n's got pink eye, which led to an ear infection, and they have the nerve to say yer kiddo ain't as important as them white ladies goin' in front. I overheard one of them ladies at triage, only there fer anxiety, mind ya, and she gets seen afore my young'n who could be in grave danger from that ear infection. The nurses there don't know a bleedin' thing 'bout health risks and don't give a toss 'bout you or yer family. If a white lady with anxiety gets priority over a child at risk of dyin' from an infection, this hospital is downright pathetic and racist.
Sandra Jones (2025-05-11, 11:17 p.m.):
I popped into the hospital as I thought I might be suffering from a spot of stomach flu. The team and the doc were ever so kind and quick. The doc was a friendly soul who patiently addressed all my queries, and everyone seemed quite savvy. I was rather anxious, but they were all so comforting and swift. A far cry from the hustle and bustle of city hospitals. Thank you all once more :) If I could, I'd give you 10 stars instead of 5. Your hospital and crew are just marvelous.
Sharon Torres (2025-05-11, 1:33 a.m.):
Waited a good 2 hours to be told to head home and contact my family GP, which I don't possess.
Eugene Garcia (2025-05-10, 4:35 a.m.):
Not every doctor 'round here is top-notch, but the majority are. However, I reckon the nursing staff and receptionists should be able to inform us about which doctor is on duty and address some medical queries.
Sharon White (2025-05-08, 9:46 a.m.):
Fantastic service, although there was one doctor who initially suggested I go elsewhere but eventually performed the EKG and blood work after some insistence on my part. When experiencing chest pain, I believe it is essential to prioritize these tests. Apart from that, the nurses were exceptional, and I am grateful for everyone's efforts, including the doctor. However, I do feel that the doctor should approach his job with more seriousness. God bless 🙏🏻
Wayne Davis (2025-05-07, 6:22 p.m.):
If I had to give a rating of 0 to the "healthcare center" in Barrhead, they would definitely deserve it. Recently, an elderly individual was brought to Barrhead by their grandchildren, displaying symptoms that appeared to be a stroke. Sadly, the treatment they received lacked any semblance of respect or empathy. It is disheartening to witness a situation where someone in need is turned away without adequate assistance, especially in a country like Canada. The fact that Barrhead is a rural community should not serve as an excuse for the mishandling of this case.

Surprisingly, there were no doctors or staff available in the building who could offer any help or assistance. We were advised by the staff to transport the individual ourselves to another hospital and even instructed to call 911 independently for an ambulance, as they claimed they were "unable" to do so. This conversation took place inside the healthcare center between 1:30 and 2:30 on a weekday, which is truly disappointing given the circumstances.

In my opinion, the sign outside should be changed to something like “medical cases redirected here to prance around in pretty scrubs”, as it seems the extent of their capabilities is limited to applying bandages to minor injuries and clicking pens. It is a concerning situation when a supposed healthcare center fails to provide the necessary care and support to those in need.
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