Newegg Canada - Richmond Hill

Businesses and services in Canada

Newegg Canada - Richmond Hill

Newegg Canada - Richmond Hill, Ontario

Published on: - Hits: 3,226 - Share
Printable version - PDF version
Comments: 51 - do click here to view or make a comment
Votes: 341 - Score: 2.1

Exploring Newegg Canada: Your Go-To Electronics Store in Richmond Hill, Ontario

Newegg Canada, located in Richmond Hill, Ontario, stands out as a prominent electronics store offering an extensive range of products. With its focus on customer convenience and service, Newegg allows for various payment options including debit cards and credit cards, making it easy for shoppers to complete their purchases.

Customer Experience and Accessibility

Accessing Newegg Canada is straightforward, thanks to features like a wheelchair-accessible entrance and a wheelchair-accessible car park. The store ensures that all customers can navigate the space comfortably. Positive reviews highlight Newegg's commitment to providing solid services, enhancing the overall customer experience. However, some feedback points out challenges within the return process. Customers have expressed frustration over buying items only to encounter difficulties when returning them. It's crucial for consumers to respect the outlined policies while understanding the necessity for businesses to protect themselves from misuse.

Delivery and Service Options

While Newegg promotes fast delivery services, some customers have reported issues with shipping and order accuracy. Experiences shared suggest that even minor items might require in-store pick-up, which contradicts the promise of home delivery. For example, a customer mentioned driving 40 minutes to retrieve a cable after it was mistakenly sent to another location. On-site services are also available, allowing customers to interact directly with knowledgeable staff. This support can be invaluable for ensuring optimal choices for electronics purchases.

Enhancing Social Media Reputation

With varying reviews regarding customer service, it's imperative for Newegg to prioritize its social media reputation. Engaging with customer feedback online can help improve public perception and address concerns effectively. Customers have noted the need for better communication regarding order statuses and return policies. In conclusion, while Newegg Canada provides a robust selection of electronics coupled with accessible services, there are notable areas for enhancement, particularly in customer interaction and delivery processes. As they continue to evolve, focusing on these aspects will likely lead to improved experiences for future shoppers.

The address of our establishment is

The contact line of this Electronics store is +1905-763-4488

And if you want to send a WhatsApp, you can do so at +1905-763-4488

map of Newegg Canada Electronics store, Auto parts store, Beauty supply store, Computer store, General store, Home goods store, Medical supply store, Perfume store, Warehouse in Richmond Hill

You can visit us at the following hours:

Day Hours
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday (Today) ✸
Sunday

The website is

In case you want to adjust any information that you believe is not precise regarding this site, we ask send a message so we can we will adjust it as soon as possible. Thanks beforehand thanks.

Images

Videos:
Newegg Canada - Richmond Hill
Refer this content:
Comments:

Showing from 21 to 40 of 51 comment(s) received.

Judith Allen (2025-07-08, 2:07 p.m.):
Oh, let me tell you about Newegg! I've ordered a few items from them recently and let me tell you, they arrived quicker than Amazon ever could. Less than 24 hours for processing and shipping, can you believe it? And all my items were in perfect condition. I can't comment on the customer service because luckily, I haven't needed it yet. Plus, delivery by Purolator was spot on.
Alexander Stewart (2025-07-06, 6:55 a.m.):
I've been waiting for almost two weeks for my item to be shipped. I spent $500 on their website and still have no idea when my order will arrive. I even called customer service several times to contact the warehouse for an update, but I never received one. It's been an absolute waste of time and money. I would recommend just buying from Amazon.

UPDATE: After reaching out to customer service multiple times with no response regarding why my item hadn't shipped, I decided to message Newegg's support on Twitter for assistance. It turns out that customer support had tried contacting the warehouse several times, but they simply ignored them. I ended up having to have my order shipped from British Columbia, even though it was originally supposed to come from Ontario. The whole process took about a month, causing my 30-day return policy on other items to expire. I consider myself very fortunate that everything eventually worked out.
Juan Howard (2025-07-05, 11:10 p.m.):
Purchased an item in Canadian dollars, however, the next day I was informed that the currency was not converted from USD to CAD. Subsequently, my order was canceled after they had already taken my money. I do not recommend shopping with them as their business practices are not trustworthy. They have lost me as a customer today. It is not the consumer's fault and now my funds are stuck in limbo, preventing me from making a purchase elsewhere. I am completely dissatisfied – we entered into a contract, they accepted payment, and they should fulfill their end of the agreement!
Layla Diaz (2025-07-05, 7:31 a.m.):
I've been eagerly anticipating my order for a whole week. When it arrived, I was disappointed to find out that they had mistakenly sent me a monitor stand instead of the monitor I had ordered. I had to make a trip to UPS to return the stand, which was an inconvenience. It's now been 3 weeks since I initially placed my order, and they still can't give me a clear delivery date. On top of that, they're refusing to issue a refund because the RMA process has already been closed. Even if it takes another 3 weeks to receive the correct item, I have no choice but to wait. Needless to say, I won't be making any future purchases from this store. This whole experience has been quite frustrating.
Linda Howard (2025-07-04, 2:10 a.m.):
Decent prices, mate, but their return policy is a right pain. They refused to take back a faulty item just because I missed a couple of screws out of the 20 it came with. Had to deal with their customer service next, and let me tell you, it's absolutely dreadful. No real help, just automated responses or call centers reading off scripts. Dreadful experience, wouldn't recommend.
Sarah Thomas (2025-06-30, 10:51 a.m.):
I'm penning down this review solely based on my personal experience.

Whilst I can't speak to the tales of those who've shared negative feedback about Newegg and their encounters, my recent purchase of a motherboard had me quite impressed. It arrived swiftly in just 3 days, which was remarkably speedy. Moreover, there was a significant discount and a rebate included in the deal.

However, there's one gripe I have - the retail box (not the shipping one) arrived slightly dented. Fortunately, as fate would have it, the motherboard was snugly placed at the bottom of the box, far from the dent. Had it been situated elsewhere within the box, the outcome could have been rather disastrous.
Thomas Russell (2025-06-28, 7:38 p.m.):
Don't waste your hard-earned cash and precious time on subpar products from this so-called "new egg" seller website. They'll gladly hold onto your funds for a minimum of 24 days before gracing you with an apology and a promise to refund your money. It seems like they enjoy playing around with their customers' cash before eventually giving it back. It's best to steer clear of this website. Definitely not worth the risk.
Joyce Reed (2025-06-28, 7:33 a.m.):
We purchased a high-priced networking device from a seller on the Newegg Canada marketplace. The device is experiencing some issues. Although the return window had closed, it was still within the manufacturer's one-year warranty. Since the manufacturer is based in the USA, Newegg offered to assist us in resolving the problem. After a week passed with no updates, I reached out to them. They informed me that the device was not covered under warranty, contrary to the manufacturer's policy. I understand the risks associated with purchasing from a third-party seller marketplace, but I was disappointed to wait a full week only to receive this information.
Barbara Baker (2025-06-28, 1:38 a.m.):
So, I've been pondering about that moment when I checked the box labeled "Free Item" and how it cunningly led to a deduction of $55 from my refund for a product. This occurred during the period when Google was generously distributing these Alexa clones (Echo) alongside other purchases.

At first, I thought, why not take advantage of something free, right? The issue arose when the item I originally purchased never reached me. Instead, I received the unwanted Alexa clone, but the main product was missing. Consequently, I requested a refund, only to discover that $55 had been subtracted for the Echo!

To date, Newegg has neglected to reimburse me for the funds they are unjustly holding. There was no prior mention that accepting the "FREE" item would result in a $55 charge. They issued me store credit which I haven't utilized, as I harbor doubts about the arrival of my next order, let alone its transparency regarding potential hidden costs for customers. I engaged in lengthy chats at the time of this incident, yet my money remains unrecovered, prompting me to eventually abandon the pursuit.

I felt compelled to share my experience once again, cautioning prospective Newegg shoppers: think twice before making a purchase!
Nicholas Rivera (2025-06-27, 7:42 p.m.):
So, here's the thing, right. I had a bit of a hiccup with one of my deliveries, it somehow ended up in the wrong place. Not great, but turns out it wasn't all on the store, the shipping company had a hand in it too. I got onto a live chat with a Newegg rep to sort out this mess and get a refund for my delayed order. The bloke was spot on, quick off the mark in sorting things out and assured me they'd look into it. Lo and behold, within 3 minutes, I had an email saying they were on the case and checking for any dodgy business. Top-notch customer service right there, I tell ya. 10/10!
Margaret Lewis (2025-06-23, 2:24 p.m.):
Absolutely dreadful company, mate. The bloomin' website tells me to check the laptop I bought as soon as it arrives to make sure it ain't knackered, which is fair enough. I have a butcher's and it turns out I ordered the wrong one. Now, when I try to send it back, they're slapping me with a $300 restocking fee just because I opened the bleeding thing. But I only did that 'cause they told me to! I tried to get in touch with customer support (after waiting 3 days on hold, mind you) only to be told they can't do diddly squat.
Proper dodgy way to run a business, won't be buying from these lot again, that's for sure.
Andrew Murphy (2025-06-14, 7:26 p.m.):
Terrible customer service experience. We never received our $1500 parcel. The shipping policy clearly states that a signature is required for items over $750, but they claimed it only applies if purchased through PayPal. That detail was not mentioned in the policy. This company seems more interested in money than in respecting their customers. Be cautious when ordering to condo or apartment buildings, as they don't seem to care whether you receive your parcel or not. Our package supposedly left at the front door - which front door, we wonder? - yet Newegg doesn't seem to be concerned that we never received it. We won't be ordering from this company again.
Angela Hamilton (2025-06-13, 4:43 p.m.):
ATTENTION BUYERS!!!

I recently experienced a disappointing situation with Newegg. Despite receiving a sealed box, the contents were not as expected. Dealing with Newegg has been quite frustrating, as they requested a police report which I provided, only to be told they couldn't assist me further. Interestingly, my home cameras captured the delivery and unboxing process, clearly showing the discrepancy. Local authorities have mentioned similar incidents with Newegg shipments. The battle continues, and I will update you soon with a new YouTube video on my experience with Newegg's customer service. Stay tuned!
Ruth Brooks (2025-06-12, 4:56 a.m.):
Dreadful customer service encounter, I must say. I mistakenly ordered the wrong item and returned it promptly (still new and unopened). Being at fault, I was willing to cover the shipping costs for both ways. However, to my dismay, they added a 15% fee for the return. Now, in my line of work at a small e-commerce store, we only impose such fees for returns that come back used, damaged, or incomplete. This company, on the other hand, applies it across the board. Despite Amazon offering the same price, I opted to support the smaller business. Regrettably, I shan't be returning after this experience.
Joan Long (2025-06-06, 10:53 a.m.):
Not the same anymore, old chap...
Seems like Newegg has turned into a marketplace and isn't quite as keen on customer satisfaction as they once were.
I've pieced together 3 different PCs over the past decade, and always relied on Newegg.
However, my most recent 2 orders are dragging their feet in the shipping department.
There's no way to have a natter with someone via live chat or email.
Newegg isn't just a distributor site anymore, any Tom, Dick, or Harry can pop in and flog their wares... with a dodgy shipping process to boot.
You've lost a customer today, chaps.
Nicholas Morales (2025-06-06, 6:33 a.m.):
When it comes to a straightforward purchase, Newegg is quite simple to use. However, if you find yourself in need of a return, exchange, warranty, or tax exemption related to First Nations purchases on reserve, dealing with them can be quite frustrating. Their customer service will have you going in circles between departments without any resolution.

Their policies regarding returns, warranties, and support are outdated and are not up to par with other retailers. Unless you absolutely must have an item that is exclusive to Newegg and everything goes smoothly, there isn't much reason to choose them over other competitors.
Janet Hughes (2025-06-04, 4:06 a.m.):
The hate and knee-jerk reaction ain't deserved, a lot of these neg reviews happened coz of the GN debacle which actually made NewEgg step up their game. I recently sent back an item 'cause I goofed up and got two items next to each other, but NewEgg still sorted out my return even though they knew I was the one who messed up. I've been buying stuff from them regularly for about 15-20 years, especially when their prices rival those of the big A, and never had any problems with them.
Eric Perez (2025-05-31, 8:52 a.m.):
They don't back up the products they sell. They're making me interact with the manufacturer in China directly. They appear to be okay with leaving me without a working system for more than a month while they sort out the issue. The factory-installed firmware turns out to not be a version provided by Gigabyte. I can't update to a valid version due to a hardware version conflict. It's safe to say I won't be returning to Newegg for my shopping needs in the future.
Paul Perry (2025-05-31, 12:11 a.m.):
I don't usually leave reviews, but I must say Newegg is a rather untrustworthy outfit. I had seen some reviews mentioning that they send out faulty items and then refuse refunds, and I was hoping it was just a one-time slip-up (these things can happen, you know). I placed an order for a monitor and when it arrived, it was damaged. I reached out to Newegg on the same day, got the return label, and sent it back within two days, about a month ago. Despite them having received the item and processed the refund, they are unwilling to return my money. I'm bewildered by this and all I keep hearing is, "wait 2-5 business days." Their customer service is abysmal, and I'm baffled as to how they manage to stay afloat. I've contacted Paypal in hopes of finding some resolution. With Newegg being such a large organization, one would expect better treatment of customers, but it seems they are clueless in that regard. My advice would be to steer clear of Newegg, save yourself the trouble, and opt for a more reputable seller.
Helen Myers (2025-05-24, 6:44 a.m.):
Ordering items from Newegg is pretty fast, you know. However, if you gotta return something, you better watch out. I ordered the wrong case and sent it back unopened just a few hours after getting it, mate. Used their label to ship it back, which they said would cost about $26. But when they got the package, they bumped up the shipping fees to $27.24 and slapped on a restocking fee of $19.50, when they initially said it'd be $0. Just crossing my fingers for a smooth return process for my defective RMA now. Cheers.

More comments:

Add a comment
Security code
(If you do not understand the characters in the image reload the page)
Note: Your email will never be published on this site.
Help us keep this site free of insults or annoying comments.