Computer Repair Service in Barrie: Northern Protocol Computer Sales and Service
When it comes to reliable computer repair services, Northern Protocol Computer Sales and Service stands out as a premier choice in Barrie, Ontario. Offering a multitude of service options, this local business caters to a diverse clientele with unique needs, ensuring every customer leaves satisfied.
Accessibility and Convenience
Northern Protocol is committed to accessibility, featuring a wheelchair-accessible entrance, wheelchair-accessible car park, and wheelchair-accessible toilet. This thoughtful design ensures that all customers can comfortably access their services, making it an inclusive space for everyone, including those in the LGBTQ+ community.
Flexible Service Options
The company offers both on-site services and the convenience of online appointments, providing flexibility for clients who prefer to manage their time effectively. Whether you need assistance at your home or prefer to drop by the store, Northern Protocol has your needs covered.
Exceptional Offerings
From repair services for laptops and desktops to custom computer builds, Northern Protocol boasts a wide range of offerings. Customers have reported excellent experiences with everything from software troubleshooting to intricate hardware repairs. One satisfied customer remarked on their ability to build high-performance computers tailored precisely to individual specifications.
Understanding Customer Needs and Concerns
While most experiences at Northern Protocol are overwhelmingly positive, there have been instances where customers encountered challenges. For example, one customer expressed concerns about a repair leading to unexpected issues with a monitor. However, the company's commitment to customer service shines through in how they handle complaints – often with prompt communication and resolutions, including follow-ups directly from management.
Transparent Payment Options
Northern Protocol accepts various payment methods, including credit cards and debit cards, making transactions simple and straightforward for customers. The transparent approach to pricing helps build trust, as seen in testimonials from long-time patrons.
Commitment to the Environment
In addition to their technical expertise, Northern Protocol is also dedicated to environmental sustainability. They offer recycling options for old computers and parts, encouraging responsible disposal practices among their clients.
Why Choose Northern Protocol?
With a stellar reputation built over years of service, Northern Protocol embodies what it means to be a trusted computer repair service. Their knowledgeable team consistently provides high-quality support while prioritizing customer satisfaction. As one client put it, "If you need service on your computer, there's no need to look anywhere else." This level of confidence is what keeps customers returning year after year.
For anyone in Barrie or the surrounding areas looking for top-notch computer repair services, Northern Protocol Computer Sales and Service is undoubtedly the go-to option, offering accessibility, professionalism, and a commitment to customer care.
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I've been to Northern Protocol 3 times in the past year. The first time I needed their assistance was when someone hacked into my computer, and I felt violated by the thieves who had attacked my computer. I arrived at their office very distressed, but less than 3 business days later, I left feeling extremely relieved to have my computer back. I found the price to be very reasonable, and most importantly, the service was very professional with no judgment (which was important to me as I was quite upset with myself for being fooled by the thieves). I've been back 2 more times since then. On both occasions, my computer was diagnosed within minutes, and the cost was very reasonable. I highly recommend Northern Protocol for all your computer needs. Thank you very much for your highly professional service.
Linda
Donald Lee (2025-08-12, 12:14 p.m.):
I 'ave nothin' but good things to say about Aaron and Northern Protocol. Their services are top-notch, reasonably priced, and they're always ready to take a call or provide support at a moment's notice. They 'elped me secure a domain for me website, converted me public blog into me new domain seamlessly, and provided thorough traffic analytics. Whenever I need 'elp with web hosting, SEO, or 'ardware repairs/purchases, they're always me first port o' call. Cheers to Aaron and 'is team at Northern Protocol!
Terry Ortiz (2025-08-07, 5:45 a.m.):
I've been acquainted with Aaron Weston and Northern Protocol for quite some time now, and I must say, their service is absolutely stellar. The level of care, the extra effort they put in, their patience with someone like myself who isn't the most tech-savvy, and their commitment to ensuring everything is just right has truly been a blessing. As a writer, having a functioning computer is essential to my work. They have resolved numerous issues with expertise, friendliness, and exceptional customer support. When it comes to my computer troubles, they are my go-to choice, and I wholeheartedly recommend Northern Protocol for all your computer needs.
Roy Hernandez (2025-08-07, 2:17 a.m.):
I had a fantastic experience at this computer repair service. Every time I walked in, I was greeted with a friendly welcome, and they took the time to explain clearly what was happening with my PC. They presented me with different options to solve the issue, outlining the benefits and drawbacks of each, which made it easy for me to make a decision. Unlike other places, they didn't try to upsell me on the most expensive solutions, and I found their pricing to be quite fair.
I was impressed by how tidy and organized the inside of my PC looked after they worked on it, and the external additions matched perfectly. In the past, I've had bad experiences with other repair services that left my computer in disarray. I learned my lesson when I tried to cut costs by going with JoeK Computers from their garage - you get what you pay for, and in that case, it was poor quality. That's why I ended up going to Northern Protocol to get the job done right. I will definitely be a returning customer to this computer repair service.
Kyle Roberts (2025-08-06, 2:41 a.m.):
I brought my ancient computer in for repair, but was informed that it was too outdated to salvage and that building a new one would be more cost-effective. Derek assembled a brand new setup for me, tailoring it precisely to my specifications. I had my eye on a particular component, despite its higher price, yet Derek convinced me that it wasn't necessary. His genuine passion and customer-centric approach truly sets him apart - it's clear he values customer satisfaction over profit. Thank you, Derek - I will certainly be recommending your services!
Cheryl Fisher (2025-08-04, 6:26 p.m.):
I received top-notch customer service at NP Computer Repair Service, and my computer was fixed promptly. It was a pleasure dealing with them. The team is very professional, extremely knowledgeable, and they deliver excellent results. I will definitely be recommending NP to all my friends and family for their IT requirements.
Sharon Campbell (2025-08-03, 4:14 p.m.):
Northern Protocol, Aaron Weston and his team are absolutely fantastic! They have assisted me and others with laptops, computer towers, and printer issues. The service is top-notch! Aaron is always available, as well as his staff. He even went above and beyond to help my elderly parents who were unable to visit his location, sending staff to them instead. I have never encountered such exceptional service anywhere else! Today, he picked up my large printer, took it for repairs, and will be bringing it back to me. I am overjoyed and cannot find the words to express how well they have looked after me!
Ryan Perez (2025-08-02, 11:23 p.m.):
I can't recommend Northern Protocol enough for computer repairs! Their service is top-notch - they really listen to what you need and provide fast, professional solutions. Even though I've relocated from Barrie, I still trust them with my computer. It's worth the journey to have such reliable professionals taking care of it. Thank you for always providing excellent service!
Sarah Garcia (2025-08-02, 4:48 p.m.):
Had an absolutely amazing experience with Aaron and his crew. They were thorough, professional, and incredibly knowledgeable, showing a real dedication to delivering top-notch service. Their customer service was impeccable, and they kept me informed every step of the way to ensure the job was done perfectly on the first try. Plus, they were super patient and always ready to help. Thanks a million!
Susan Price (2025-07-27, 8:28 p.m.):
These individuals are absolutely brilliant! I experienced exceptional service and craftsmanship. If you ever require computer repairs, software, hardware, or any related services, Northern Protocol Inc is the company to rely on. Their prices are quite fair as well. Personally, they have gained a highly satisfied customer who will definitely return for more.
Carolyn Hernandez (2025-07-27, 5:42 p.m.):
Northern Protocol is head and shoulders above any other computer repair shop I've visited. The customer service is top-notch, and the ability to expedite and prioritize my computer repairs was absolutely fantastic. Their professionalism is truly impressive, and their staff is incredibly knowledgeable. Combine that with their competitive prices, and you have a shop that really stands out from the chain stores.
Doris Brooks (2025-07-20, 4:02 p.m.):
No return policy on pre-owned computers, and the ones on display are not operational for demonstration purposes. I was not informed about this return policy at the time of purchase.
Edit: However, everything was resolved in a professional manner and Aaron was able to facilitate the refund. Great customer service experience overall.
Larry Miller (2025-07-18, 11:34 p.m.):
I was feeling a bit apprehensive about taking my computer to someone, but I really needed it fixed. Northern Protocol is absolutely fantastic. They went above and beyond my expectations, the team was incredibly patient and friendly. They managed to fix my ongoing issues in just a few days.
Vincent Alexander (2025-07-17, 11:40 a.m.):
I took my laptop over to NP because it was having some graphics problems. While they were running tests, they discovered that the SSD in my laptop was failing their test (running slow). Thankfully, it was still under manufacturer's warranty. I brought in a new drive to transfer my data to, but it turned out it wasn't big enough. There was a mix-up at the store and I didn't receive a call informing me of the problem. However, they quickly compensated me for the inconvenience. To top it off, the company owner personally called me to ensure I was happy with the solution.
The customer service at Northern Protocol is top-notch! I highly recommend Aaron and his team for all your computer repair needs.
Catherine Phillips (2025-07-15, 9:48 a.m.):
The work these blokes do is absolutely brilliant. This is now the 3rd time I've used their services and couldn't be happier. They've replaced my trackpad on my macbook twice (all because of my own daft mistakes), both times with no problems at all. Recently, I managed to do a proper number on my macbook by dropping it from about 4 feet. Right after the drop, I started noticing issues, so I brought it into Northern Protocol. Their staff was able to run a hardware diagnostic and discovered that my hard drive was knackered. They swapped out my Mac's hard drive with an SSD drive, moved all my files from the old hard drive to the new SSD, and even managed to get my old operating system back on it (I hadn't updated my operating system in a few years because of compatibility issues with programs I use). Absolutely brilliant work, fair pricing, and within 3 business days I had my macbook back with all my files intact. Cheers to the whole team at Northern Protocol. I'm looking forward to doing more business with these guys in the future.
Mark Bennett (2025-07-14, 6:27 p.m.):
Aaron really went the extra mile to ensure that the computer repair service was top-notch. My son is absolutely thrilled to have his "baby" back and in perfect working order. The cabling work was done with the utmost precision and skill. I will certainly be a repeat customer if the need arises, although I am fervently hoping that it won't! Thank you, Aaron, for your exceptional work!
Raymond Green (2025-07-12, 6:00 a.m.):
My experience with Northen Protocol was absolutely fantastic. I initially visited their store in search of laptop screws, and although I wasn't sure if they sold them, I was able to find exactly what I needed in their spare collections. The search was a bit overwhelming considering the vast array of screws available, but the staff was incredibly helpful and guided me through the process. Overall, my interaction with them was amazing and I left feeling satisfied with their service.
Sarah Lewis (2025-07-12, 12:58 a.m.):
I had the folks at Northern Protocol create a custom computer for my business about 4 years back, and it's been running like a charm ever since. Recently, I took it in for some upgrades and a good clean-up. They kept me updated on the progress, and the work was finished promptly and at a very fair price. I wouldn't hesitate to recommend Northern Protocol to anyone in need of computer services or a dependable purchase!
Chloe Foster (2025-07-11, 6:59 a.m.):
I absolutely cannot speak highly enough of this company. They guided me effortlessly through the process of buying a gaming computer for my son. Every staff member I interacted with was able to answer all my inquiries in a pleasant and understandable manner. From the reception team to the tech wizards assembling the machine, everyone was top-notch. I wouldn't think twice about purchasing another computer here or bringing one in for repairs.
Carl Perry (2025-07-11, 4:48 a.m.):
We've been using this computer repair service for years and we are extremely satisfied with their work. They have managed to keep our 10+ year old laptop in great shape and recently built a new computer for us which we are very pleased with. Just last week, Chris came to our house to set up a controller for my son's computer. He was very patient and took the time to explain everything to our son before he left. I can't recommend them highly enough.