Computer Repair Service in Barrie: Northern Protocol Computer Sales and Service
When it comes to reliable computer repair services, Northern Protocol Computer Sales and Service stands out as a premier choice in Barrie, Ontario. Offering a multitude of service options, this local business caters to a diverse clientele with unique needs, ensuring every customer leaves satisfied.
Accessibility and Convenience
Northern Protocol is committed to accessibility, featuring a wheelchair-accessible entrance, wheelchair-accessible car park, and wheelchair-accessible toilet. This thoughtful design ensures that all customers can comfortably access their services, making it an inclusive space for everyone, including those in the LGBTQ+ community.
Flexible Service Options
The company offers both on-site services and the convenience of online appointments, providing flexibility for clients who prefer to manage their time effectively. Whether you need assistance at your home or prefer to drop by the store, Northern Protocol has your needs covered.
Exceptional Offerings
From repair services for laptops and desktops to custom computer builds, Northern Protocol boasts a wide range of offerings. Customers have reported excellent experiences with everything from software troubleshooting to intricate hardware repairs. One satisfied customer remarked on their ability to build high-performance computers tailored precisely to individual specifications.
Understanding Customer Needs and Concerns
While most experiences at Northern Protocol are overwhelmingly positive, there have been instances where customers encountered challenges. For example, one customer expressed concerns about a repair leading to unexpected issues with a monitor. However, the company's commitment to customer service shines through in how they handle complaints – often with prompt communication and resolutions, including follow-ups directly from management.
Transparent Payment Options
Northern Protocol accepts various payment methods, including credit cards and debit cards, making transactions simple and straightforward for customers. The transparent approach to pricing helps build trust, as seen in testimonials from long-time patrons.
Commitment to the Environment
In addition to their technical expertise, Northern Protocol is also dedicated to environmental sustainability. They offer recycling options for old computers and parts, encouraging responsible disposal practices among their clients.
Why Choose Northern Protocol?
With a stellar reputation built over years of service, Northern Protocol embodies what it means to be a trusted computer repair service. Their knowledgeable team consistently provides high-quality support while prioritizing customer satisfaction. As one client put it, "If you need service on your computer, there's no need to look anywhere else." This level of confidence is what keeps customers returning year after year.
For anyone in Barrie or the surrounding areas looking for top-notch computer repair services, Northern Protocol Computer Sales and Service is undoubtedly the go-to option, offering accessibility, professionalism, and a commitment to customer care.
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I've got 2 computers from Northern Protocol, and I've had to ask for help with some problems a few times. What really stood out to me was:
First off: They never make me feel dumb. I'm not great with computer jargon, but the staff always explain things in a way that makes sense to me.
Secondly: They're always honest and genuine. No beating around the bush. If there's a real issue, they'll tell you straight up, without trying to sell you extra stuff. I trust them completely. They really care about fixing the problem.
Thirdly: Their prices are fair. Sometimes I walk away thinking, "Shouldn't that have cost more?"
And lastly: You can always reach them. Ever wish you could talk to a real person to help you fix your problem? Yeah, me too. That's what you get with Northern Protocol. They're quick, looking out for you, and genuinely want to help. I've got other friends who aren't half as helpful!
The Reverend Matthew Ruttan
Minister, Westminster Presbyterian Church, Barrie, ON
Bryan Myers (2025-06-27, 8:56 a.m.):
I'm updating my review after Aaron from the team at Northern Protocol dedicated almost an hour on the phone assisting me with the wiring issues on my computer. He was keen to help with any issues and stayed on the line to ensure everything was functioning correctly. A solid 10/10 for Northern Protocol, I would definitely use their services again.
Heather Coleman (2025-06-26, 6:45 a.m.):
I've been a customer for over a year now, and I've had exceptional service from Northern Protocol. The first time, they didn't even charge me because the repair for my MacBook would have been too expensive. Instead, they recommended that I buy a new one to save money. When I brought in my iMac for a new superdrive, they did their best to get it to me quickly. However, when I received it back, I encountered some problems. They even picked it up from my home for me! Although the repair took some time (not their fault for the wait), they made it right. The owner called me personally, apologized, and gave me a store discount for the inconvenience. THANK YOU NORTHERN PROTOCOL!
Abigail Jackson (2025-06-25, 1:47 a.m.):
I've always managed to sort out issues with my computers myself, but last year I hit a snag I couldn't fix. Northern Protocol saved the day by identifying the problem and recovering all my data. It did take a few days to complete the process, but I was pleased that NP kept me informed with regular updates every couple of days. It was a relief not to be left in the dark about their progress.
Andrea Garcia (2025-06-24, 6:34 p.m.):
Top-notch service and top-notch folks at Northern Protocol! After they ran diagnostics and reinstalled my operating system, my PC is running like a dream. I couldn't be happier with the results and would highly recommend their services. They were speedy even during the Christmas week.
Anthony Smith (2025-06-23, 12:13 a.m.):
I visited Northern Protocol two years ago with the hope of getting assistance in building a personal computer. The customer service and overall friendliness were outstanding. They were completely willing to assist and collaborate with me to provide the best product within my budget. They offered advice on the parts I had selected, guiding me on what to keep, avoid, or change. As a novice in computer building at the time, this guidance was invaluable. I ended up with a product that exceeded my expectations.
After two years, the computer is still in excellent working condition, and I consider it one of my best investments. I have no complaints and eagerly anticipate my next interaction with their knowledgeable and friendly staff.
I can't recommend these guys enough. If you're in Barrie or the surrounding area and need any type of computer service, Northern Protocol is the way to go!
Victoria Martin (2025-06-22, 11:14 p.m.):
I've had the pleasure of engaging with NPC both for business and personal matters. In both instances, they have exhibited professionalism, efficiency, and courtesy. The team has always been warm and forthcoming in addressing any queries. I haven't experienced long waiting times during my visits, which is a relief (particularly at the Barrie Location). I usually rely on their expertise for tasks that surpass my own abilities, as I can handle basic issues on my own. During my last visit with my personal computer, they not only conducted a thorough inspection but also cleaned it out, which was a pleasant surprise.
Amy Parker (2025-06-21, 1:28 a.m.):
I popped into Northern Protocol to get a bespoke gaming rig put together and blimey, I was well impressed! The craftsmanship, precision, and cable organization were top-notch! The crew were ever so friendly and super knowledgeable. I'll certainly be returning to them when I fancy a little upgrade!
Denise Reynolds (2025-06-19, 8:01 p.m.):
I must say, I am absolutely thrilled with the service I received. Aaron really went the extra mile, even over a holiday weekend, to make sure my computer was back up and running smoothly. He not only cleaned it up, but also upgraded my Windows 7 to 10 and thoroughly checked for any other potential issues. My computer is now running like a dream. A huge thank you to Aaron and the team for their outstanding work!
Victoria Simmons (2025-06-18, 9:54 p.m.):
They've gone and changed their name to Tech Aid, they have! And now they've upped sticks and moved on over to 353 Saunders Road. Top-notch staff, I must say!
Bobby Reynolds (2025-06-16, 5:15 a.m.):
Top-notch service and quick turnaround! They really took the time to explain the necessary repairs and provided recommendations that were truly in my best interest. They also suggested some alternative software options, saving me from having to spend more money.
I brought in my laptop on Friday and just like that, it was ready to go by Saturday morning. I'll definitely be returning as a satisfied customer. Many thanks!
Johnny Watson (2025-06-14, 11:20 a.m.):
Aaron has truly surpassed our expectations with his exceptional level of service and quality products. Since our first serendipitous meeting, where he came highly recommended through a mutual colleague, we have been consistently impressed. Over the past few months, I've had the pleasure of getting to know this company, and what truly stands out is the top-notch service and appreciation they provide every time we interact. I greatly appreciate their honesty and transparency, as they always take the time to explain the best options for my business needs without any pressure to upsell unnecessary services or products. This level of integrity is hard to come by nowadays. Aaron, in particular, has made me feel valued and important, ensuring that our relationship goes beyond a mere transaction but rather towards a long-term partnership. Although I don't usually write reviews, when a company exceeds my expectations like this, it feels like the least I can do to show my appreciation and let others know they are in good hands!
Zoey Flores (2025-06-13, 5:38 a.m.):
Northern Protocol is an absolute gem when it comes to computer repair services. Their customer service is top-notch, their staff is highly skilled and competent, and working with them is an absolute delight. I have been consistently impressed with how they have gone above and beyond my expectations in every interaction.
Raymond Butler (2025-06-11, 8:15 a.m.):
I've been a loyal customer of Northern Protocol Inc since day one. Aaron and his team are incredibly professional, extremely knowledgeable, and above all, really friendly! They not only excel at their work, but they also get it done quickly so you're not left without your connection to the world for long! The service is top-notch, the team is welcoming, and the overall vibe is fantastic! All great reasons to make Northern Protocol Inc. your go-to option for anything related to computer sales, repairs, parts, and expertise.
Deborah Howard (2025-06-11, 2:16 a.m.):
Our business has been using Northern Protocol for several years, and we have always been impressed with their excellent customer service. Allan is incredibly knowledgeable and efficient at his job. I appreciate that whenever I reach out to them, they are able to come out promptly, which is crucial for keeping my computers up and running without any significant downtime.
Kelly Ortiz (2025-06-10, 12:28 a.m.):
I was in dire need of assistance with migrating my website from one platform to another. The task seemed overwhelming to me, so I decided to seek help from Northern Protocol. They were incredibly helpful and elevated my website to new heights. Not only did they successfully transfer all my files to the new platform, but they also assisted me with the redesign, meticulously attending to every detail. As someone who isn't very tech-savvy, they patiently addressed all my inquiries and guided me through any challenges I faced during the transition. Their professionalism and patience were outstanding, and I wholeheartedly endorse Northern Protocol! A huge thanks for the exceptional service provided!
Daniel Brown (2025-06-07, 6:15 p.m.):
I just want to give a massive shoutout to Northern Protocol Inc. - Computer Repair and Sales for their amazing help in finding and buying a refurbished Off Lease Laptop that is absolutely fantastic! This laptop is top-notch in performance and productivity, with business-class control for easier management, making it the ideal choice for both my personal and business requirements. I was particularly impressed by their team of professionals who expertly set up my laptop, ensuring everything was installed and ready to use. Big thanks to Aaron Weston!
Zachary Nguyen (2025-06-04, 2:22 a.m.):
Northern Protocol is absolutely top-notch. They excel in all aspects of their service, and their team is exceptionally professional and ready to assist at all times. The internet service they provide is particularly impressive - quick and dependable. I've never encountered any issues with them and have been spreading the word to my friends about Northern Protocol. Kudos on the fantastic work.
Jarrett
Zachary Myers (2025-06-03, 1:39 a.m.):
I recently had these folks sort out my laptop, which I was convinced was a goner. They were really friendly, kept me in the loop on what was happening, sorted it out quickly, and didn't charge an arm and a leg. I was over the moon that they managed to get my laptop working again and saved all my files. I'd definitely suggest them and would return in a heartbeat.
Amy Kim (2025-06-02, 2:35 p.m.):
I recently purchased a Eurocom laptop from Northern Protocol, which is a Canadian company! Aaron really took the time to understand my needs and budget. He recommended various models and configurations from different manufacturers that would be perfect for a high school student. We visited their Barrie location yesterday, saw the display model that matched our requirements, and decided to take it home immediately. The prices were excellent, and the staff was very helpful. I will definitely return to them for any future service needs for both my daughter's laptop and my own. Great experience overall!