Geek Squad - Barrie

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Geek Squad - Barrie, Ontario

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Geek Squad Computer Repair Service in Barrie, Ontario

When it comes to computer repair services, Geek Squad has made a name for itself across North America, including its location in Barrie, Ontario. However, the experiences of customers reveal a mixed bag of feedback about their services.

Accessibility Features

One of the standout features of the Geek Squad location in Barrie is its wheelchair-accessible car park. Accessibility is increasingly important, and having such provisions ensures that all customers can reach the service they need without barriers.

Service Options and On-Site Services

The Barrie Geek Squad offers various service options, including on-site services for customers who prefer assistance in the comfort of their homes. However, reviews indicate that the quality of service can greatly vary. Some customers have reported excellent experiences with specific staff members, while others have faced significant challenges with customer support. For instance, while one user praised a representative named Nick for his exceptional service, another expressed frustration over being dismissed by staff when trying to get help for a laptop that suffered water damage. Such discrepancies highlight the importance of consistent training and customer service standards within the team.

Online Appointments

To facilitate a smoother experience, Geek Squad allows online appointments. This feature is particularly beneficial for those who want to avoid long wait times or the frustration of being transferred between different agents. However, some customers have noted difficulties in getting timely responses after scheduling their appointments, which can lead to dissatisfaction.

Customer Experiences

While many customers appreciate the convenience of Geek Squad's services, negative experiences have been notable. Customers have reported issues such as long wait times for repairs, unhelpful customer service when dealing with phone repairs, and overall dissatisfaction with the efficiency of responses regarding their inquiries. Some individuals felt that their concerns were not taken seriously, especially in situations requiring urgent assistance. The sentiment among these customers is clear: while the availability of service is commendable, the execution leaves much to be desired.

Conclusion

Overall, the Geek Squad Computer Repair Service in Barrie, Ontario, has room for improvement. While they offer essential services like on-site repairs and online appointment scheduling, customer experiences are inconsistent. Ensuring that all team members provide equitable and attentive service regardless of the customer's background is crucial. For those seeking reliable tech support, it's advisable to weigh the pros and cons based on individual experiences and preferences.

Our business is at

The contact phone of this Computer repair service is +1844-433-5778

And if you want to send a WhatsApp, you can do so at +1844-433-5778

You can visit us at the following hours:

Day Hours
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Wednesday
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Sunday

The website is

In case you want to adjust any element that you think is not accurate related to this portal, please send a message so we can we will handle it as soon as possible. Thanks beforehand thank you very much.

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Geek Squad - By Owner - Barrie
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Showing from 1 to 13 of 13 comment(s) received.

Sean Patterson (2025-06-26, 5:21 a.m.):
I had a dreadful time with the telephone service. It kept directing me through automated loops and was of no assistance at all. To top it off, the robot even ended the call on me. Completely unhelpful – makes me consider looking for help somewhere else.
Joe Sanders (2025-06-17, 9:18 p.m.):
I acquired a tablet for me sis, who's a bit of a newbie when it comes to technology, and I shelled out for Geek Squad coverage. When I asked for a quick tutorial as we set up the tablet, they said it would cost an extra $50 and that we'd have to return later for it. So, we went back the following day only to be told that training was not something they offered. I asked for my $50 back, and they gave it to me, but they didn't explain why they charged me in the first place. Moreover, I sought advice on my own tablet issue and was basically told they couldn't do anything about it. I left and called my nephew, who fixed the problem right away. Honestly, I am not impressed with Geek Squad at all.
Bradley Turner (2025-06-13, 1:52 p.m.):
Well, mate, let me tell you about my experience with this computer repair service. So, I give 'em a ring and I'm on hold for a bloomin' hour and a half, yeah? And when I finally get through, they keep passing me from one agent to another like a hot potato. Finally, they tell me there ain't no problem with my phone, but as soon as I get it back, the screen starts acting up again. And get this, they charge me 226 bucks for basically nothin' and send me back the same dodgy phone! Can't even get a proper conversation goin' with 'em now, they want me to fork out another 226 smackers for a new claim. No way am I fallin' for that again. Definitely steer clear of Geek Squad for phone insurance, mate. Utterly useless bunch, waste of time and money, if you ask me.
Rachel Barnes (2025-06-10, 5:43 p.m.):
What a complete waste of time and money, mate. I had high hopes for this computer repair service, but it turned out to be a total disaster. Definitely not recommending it to anyone else.
Lauren Taylor (2025-06-06, 12:10 p.m.):
I hired the Geek Squad for a tricky pull-down TV wall mount above the fireplace. They did a splendid job. Punctual, extremely professional. I would highly recommend their services.
Ann Morales (2025-05-28, 6:03 p.m.):
Quick and efficient service provided over the phone.
Zoey Long (2025-05-22, 12:27 p.m.):
Brought my MacBook here to get some malware removed. Paid $30 for them to run a program and do their best, but it didn't work out. Got a call asking for a backup, wipe, and OS reinstall for $229. Decided to take my laptop to the Newmarket Apple store for the same service at no cost. I understand that Geek Squad is a business, but I found their price a bit too high for what was done and what I ended up doing at the Apple store. Make sure you research before trusting your computer to Geek Squad!
Kenneth Cox (2025-05-21, 2:59 a.m.):
This service is rubbish for mobile phones. They claim they cover damage and spills. I thought my phone had water damage after dropping it in the snow (it didn't, it was a software update error that fixed itself). I contacted geek squad and explained the issue, mentioning it might have water damage. They nonchalantly replied that if it did, there would be a charge to fix it. I was taken aback and asked, "I thought you covered accidental damage?" They responded, "Oh, we do, but it'll cost you $230 plus tax." What a waste of a service! Save your money and stick with your phone provider's service.
Sandra Howard (2025-05-20, 8:47 p.m.):
I received top-notch service from these blokes, they assisted me tremendously and were ever so friendly.
Andrew Kim (2025-05-20, 6:34 a.m.):
I say, this has been an absolute nightmare trying to track down my blasted computer. Can you believe I can't simply ring up the shop? No, no, I have to dial some 800 number and twiddle me thumbs waiting for a real person to pick up the blower. And lo and behold, after yonks, I finally get through to some foreigner who's barely able to chatter away in English, only to have the cheeky bugger hang up on me! Outrageous, I say!
Alan Wright (2025-05-15, 5:19 a.m.):
I say! The blimey phone number leads to nowhere. How can one schedule an appointment, I wonder?
Rose Long (2025-05-09, 9:18 p.m.):
Absolutely dreadful experience with this computer repair service! Save your hard-earned cash! It's been a solid week and still no word from a manager. The staff shouted at me and were extremely disrespectful, and my complaints seem to have fallen on deaf ears. The manufacturer has actually been more helpful than these con artists. I feel completely swindled by Geek Squad and Best Buy. No more Best Buy for me. I'm located an hour away from their location, and my package is still MIA after a week in transit. Paid for a service that's nowhere to be seen – isn't that theft?
Susan Cooper (2025-05-07, 3:09 p.m.):
I've been patiently waiting since the start of August to get my TV replaced. They've been giving me the runaround multiple times, and one agent even disconnected the call when I requested to speak with a manager. It's dawning on me now that they have terrible reviews, and others have gone through the same ordeal. I recommend supporting other businesses and their warranties. Avoid Best Buy because you'll just end up shelling out more money after missing work days and spending hours on hold trying to reach them. It's simply not worth it.
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