Exploring CDW Canada: A Computer Consultant in Toronto
CDW Canada, based in Toronto, Ontario, is recognized as a significant player in the IT consulting sector. Offering a range of services and products, they aim to cater to various technology needs. However, customer experiences have been varied, with some expressing frustration over service quality.Customer Experiences
Many users have voiced dissatisfaction regarding their interactions with CDW Canada. A common theme among complaints includes poor customer service. One customer claimed it was the "Worst company I've ever dealt with," citing unresponsive support despite repeated follow-ups. They highlighted issues such as unanswered emails and difficulties in order cancellation, stating, "After a while I decided to cancel my orders…calls were hung up." The concerns don't stop there; other users have mentioned that support tickets often lead to delays, with responses taking over a week. This may reflect poorly on their operational efficiency, particularly for clients relying on Cisco-related technologies.Accessibility and Parking Options
For those planning to visit the headquarters, knowing the parking situation can be crucial. - Paid street parking is available nearby, but it can be limited at peak times. - For more extended visits, consider the paid multi-storey car park located within close proximity. - The building features a wheelchair-accessible entrance, ensuring that all visitors can enter without barriers. - Additionally, a wheelchair-accessible car park is available, enhancing the overall accessibility of the facility.A Mixed Review of the Work Environment
Interestingly, despite negative feedback from some customers, others have pointed out positive attributes of CDW Canada. Described as a "fastly growing IT consulting company," the headquarters boasts amenities like a ping-pong table and an accessible liquor cabinet in the lunchroom, which suggests an engaging work environment. Some users described it as "one of the best places in Canada to get all your IT needs" and emphasized that they are a "strong reseller."Conclusion
While CDW Canada offers valuable IT solutions and creates an inviting workplace, prospective clients should be aware of the potential pitfalls in customer service and support. With various accessible parking options, visitors should find convenience when traveling to their Toronto location. Overall, it's essential to weigh both the positive and negative experiences when considering CDW Canada for your computer consulting needs.
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